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Losing power to Monitor, Mouse & Keyboard.

Tags:
  • Desktops
  • Processors
  • Power
  • Keyboards
  • CPUs
  • Mice
  • Monitors
Last response: in CPUs
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January 20, 2014 8:38:38 AM

So I've recently bought a new desktop. ~
Processor Speed: 4.2 Ghz
Model: BAM600
Memory: 8GB
Hard Drive Capacity:1TB
Processor Type: AMD A8

AMD A8 6600K Quad Core Processor / CPU running at 3.9GHz With 4.2GHz Turbo Mode!
8GB DDR3 1600Mhz RAM
AMD HD 8570D Graphics!
1TB 7200RPM SATA Hard Drive


So I can go on this new desktop for anywhere between 2minutes-30minutes before it turns off power supply to monitor 'losing signal'. Mouse & Keyboard, no lights on.

Any ideas what it could be? Haven't even had a full day on it and it does this.
Sometimes the screen will just crash, or show lines. ~ or bsod ~

0x0000001A

then again I got another one ~

0x00000024

the main thing is the losing signal to monitor, keyboard and mouse. I think the bsods may be irrelevant, but I'm not 100% sure on how to fix this problem, tried 2monitors, changing to VGA & changing keyboard.

Also I've noticed my keyboard doesn't do the '@' symbol for some weird reason.

More about : losing power monitor mouse keyboard

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January 20, 2014 8:52:40 AM

Try updating your bios and drivers of your motherboard to latest version. Make sure you aren't raising cpu temps too high which can also cause this problem. Try checking your bios if there is any shutdown temperature specified in bios for your cpu.
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January 20, 2014 8:56:39 AM

How do I do this bios and motherboard update?, I'm just a little above average but I'm not majorly confident at attempting it without a guide -). I done a hwmonitor check before ~ http://i.imgur.com/dQPTVOv.png was the results.
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January 20, 2014 9:06:52 AM

What motherboard are you using? With model pls
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January 20, 2014 9:09:21 AM

I really do apologize, where do I find that out?. In system information? will have to attempt to boot it up again, so I'll wait for your reply before trying.
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January 20, 2014 9:10:16 AM

Or is this it?; MSI FM2-A55M-E33 uATX Motherboard
• AMD A10/A8/A6/A4-series for FM2 package
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January 20, 2014 9:27:51 AM

Not everyone has same quality products, so no one can be sure when will the problem come and grab them :D 
So go to start and type run. after run dialog box opens, type DxDiag in that and hit enter.
A directX Diagnostic Tool window will open. See system model. is it FM2-A55M-E33? or anything else?
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January 20, 2014 9:34:55 AM

system model: to be filled by o.e.m. ? I had to install windows 7 myself. and its just crashed again. this time power to the keboard is still active and mouse, but no light on the top showing its processing anything
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January 20, 2014 9:40:13 AM

Click start and type System Information and hit enter. Check your System model there.
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January 20, 2014 9:45:41 AM

Still same, to be filled by o.e.m ?
Screen went off, no power to keyboard & mouse again, and a weird noise like the system just shutdown, very quietly.
Fans still running as usual and lights.
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January 20, 2014 9:54:08 AM

damien1991 said:
Still same, to be filled by o.e.m ?
Screen went off, no power to keyboard & mouse again, and a weird noise like the system just shutdown, very quietly.
Fans still running as usual and lights.


open your case, look at motherboard below cpu. Can you see you motherboard model there in white letters? Like FM2-A55-M33? like here: http://i1.ytimg.com/vi/BCJljI8stAg/hqdefault.jpg
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January 20, 2014 9:55:32 AM

I've got some good news brarboy. I finally got an email back. I'm just going to send it to them to deal with.
Although they said they would charge if its down to the fault of the user, which is freaking unlikely ;z lol.
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January 20, 2014 9:58:03 AM

damien1991 said:
I've got some good news brarboy. I finally got an email back. I'm just going to send it to them to deal with.
Although they said they would charge if its down to the fault of the user, which is freaking unlikely ;z lol.


Its good, hope they don't charge you. Am still here if you ever need help :D 
Good luck.
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