Can't change theme, connect to internet, or update windows

jf96125

Honorable
Oct 30, 2013
17
0
10,510
I've recently rebuilt my system going from windows 8 to windows 7 ultimate. I had no problem installing or updating the OS, and it wasn't until about my third shutdown when it started having problems. When I started it up again, it was in classic theme. I can't change the theme back (all others are greyed out), can't connect to a network, I can't update windows. I've run full scans on Norton and malwarebytes, and neither found any malicious software. I don't know what to do because now I can't download or update anything to try to fix it because it won't let me connect to the internet.
 

jf96125

Honorable
Oct 30, 2013
17
0
10,510
I also have two locations for csrss.exe. C\windows\system32
C\windows\winsxs\amd64_microsoft-windows-csrss_31bf3....
I know the first one is legitimate. Is the second real or a virus?
 

USAFRet

Titan
Moderator
Real. I have exactly the same.

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