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Games and laptops suddenly running slow...

Last response: in Laptops & Notebooks
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January 20, 2014 1:10:26 PM

Iv had my dell xps 15 l502x for almost 2 years now and its been working perfectly up to now. I download arma 2 of steam and then suddenly my fps just vent from 45 fps to 4 fps. I couldnt run anything really so i decided to reinstall windows 7 but that didnt solve the problem. Everything is still quite slow and i cant even run games like LoL without serious lag. I have defraged my drive and did a disk scan with nothing coming up.
I have an nvidia gt525m graphics card and a intel i5-2430M cpu
a b D Laptop
January 20, 2014 1:15:54 PM

Please check the temperatures. Over 2 years, lots of dust can build up in the cooler fin on your notebook.

HWmon should be able to get at least gpu and cpu temps for you.
www.cpuid.com/softwares/hwmonitor.html

When things overheat they slow down to avoid damage.
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January 20, 2014 2:03:27 PM

nukemaster said:
Please check the temperatures. Over 2 years, lots of dust can build up in the cooler fin on your notebook.

HWmon should be able to get at least gpu and cpu temps for you.
www.cpuid.com/softwares/hwmonitor.html

When things overheat they slow down to avoid damage.


I have actually cleaned it not long ago and the temperatures seem to be more or less normal...however i have noticed that my system rating for my processor and gpu have gone down...is there anyway to fix this?
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a b D Laptop
January 20, 2014 2:09:35 PM

Does the the system have NVIDIA Optimus? Maybe the settings are wrong and the cpu video is trying to do the work(and not switching to the Nvidia card).
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January 20, 2014 4:08:24 PM

nukemaster said:
Does the the system have NVIDIA Optimus? Maybe the settings are wrong and the cpu video is trying to do the work(and not switching to the Nvidia card).


I just installed the latest drivers from nvidia and nothing has changed...i think that this might be a cpu related problem
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January 20, 2014 4:26:03 PM

nukemaster said:
Strange as cpus do not tend to just stop working.

Can you check with cpu-z or similar to see if for some reason the cpu is not clocking up all the way?

http://www.cpuid.com/softwares/cpu-z.html


the core speed is 798.10MHZ multiplier is x8 and a bus speed of 99.76 Mhz
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a b D Laptop
January 20, 2014 5:02:08 PM

Under load does it go up like it should or is it staying at 800?

Should get to 2.4-3.0 depending on how many cores are loaded and the temperatures should NEVER exceed 100c for any reason.
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January 21, 2014 6:35:47 AM

nukemaster said:
Under load does it go up like it should or is it staying at 800?

Should get to 2.4-3.0 depending on how many cores are loaded and the temperatures should NEVER exceed 100c for any reason.


Not sure i may be looking in the wrong area when looking for core speeds..im pretty sure its the cpu though as everything else seems to be fine and it droped in the windows rating.It seems to always be at 800
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January 21, 2014 6:48:17 AM

nukemaster said:
Under load does it go up like it should or is it staying at 800?

Should get to 2.4-3.0 depending on how many cores are loaded and the temperatures should NEVER exceed 100c for any reason.


Its acctually gotten a little better now after installing windows updates but my games are still laggy but kinda playable but the cpu rating is still at 3.4 rather than 5.something
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a b D Laptop
January 21, 2014 7:14:55 AM

The rating has to be redone after any changes to update.

Is the cpu clocking up as it should now?
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January 21, 2014 7:19:31 AM

nukemaster said:
The rating has to be redone after any changes to update.

Is the cpu clocking up as it should now?

the core speed is still at 800 mhz unless im looking in the wrong place
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a b D Laptop
January 21, 2014 7:27:58 AM

You can try Open Hardware Monitor to see if it will log your cpu clocks. It works on most systems.
http://openhardwaremonitor.org/

That or you would have to run a game in a window and watch the clock speeds.

If the clock speed is not moving from 800, that may be part of the problem(or the software is not reading your hardware correctly).

Please try with your power settings at balance(or even high performance[I personally use balanced]) and make sure the laptop is plugged in as well when testing. This can be done by start searching for power settings and selecting chance power-saving settings
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January 21, 2014 7:41:25 AM

nukemaster said:
You can try Open Hardware Monitor to see if it will log your cpu clocks. It works on most systems.
http://openhardwaremonitor.org/

That or you would have to run a game in a window and watch the clock speeds.

If the clock speed is not moving from 800, that may be part of the problem(or the software is not reading your hardware correctly).

Please try with your power settings at balance(or even high performance[I personally use balanced]) and make sure the laptop is plugged in as well when testing. This can be done by start searching for power settings and selecting chance power-saving settings

Yeah i just check and the cpu clocks both read 800 mhz..
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a b D Laptop
January 21, 2014 7:42:26 AM

Power settings make any difference. That would certainly cause slowdowns for sure.

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January 21, 2014 7:44:07 AM

nukemaster said:
Power settings make any difference. That would certainly cause slowdowns for sure.


i have my laptop on high performance and pluged in but im geting no change in cpu clocks..
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January 21, 2014 7:45:51 AM

nukemaster said:
Power settings make any difference. That would certainly cause slowdowns for sure.


I tried all of the power seting but no change in core speed
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a b D Laptop
January 21, 2014 7:56:37 AM

Well that would seem to be the problem.

This is the Open Hardware Monitor cpu's set in the plot to show you what it generally looks like when loads are applied. The full top line was prime95.


You may have to check the Dell site to see if they have info get things working(may not hurt to check with Dell support).

I know an old Compaq one I had would not clock up all the way on battery, but that is not your issue with it being plugged in and all.

For the heck of it, Check the advanced power settings(under change plan settings) to ensure you processor power settings are not messed up for some reason.
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January 21, 2014 8:02:43 AM

nukemaster said:
Well that would seem to be the problem.

This is the Open Hardware Monitor cpu's set in the plot to show you what it generally looks like when loads are applied. The full top line was prime95.


You may have to check the Dell site to see if they have info get things working(may not hurt to check with Dell support).

I know an old Compaq one I had would not clock up all the way on battery, but that is not your issue with it being plugged in and all.

For the heck of it, Check the advanced power settings(under change plan settings) to ensure you processor power settings are not messed up for some reason.


Yeah i already tried that..looks like il have to get in contact with dell. Thanks for your help though
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January 21, 2014 9:51:59 AM

nukemaster said:
Well that would seem to be the problem.

This is the Open Hardware Monitor cpu's set in the plot to show you what it generally looks like when loads are applied. The full top line was prime95.


You may have to check the Dell site to see if they have info get things working(may not hurt to check with Dell support).

I know an old Compaq one I had would not clock up all the way on battery, but that is not your issue with it being plugged in and all.

For the heck of it, Check the advanced power settings(under change plan settings) to ensure you processor power settings are not messed up for some reason.


I think i have solved the problem...well basically i took the power cable out and put it back in. which for some reason it reset my whole pc and allowed the cpu to clock properly and now i am clocking at about 2800 mhz. So all that stress was for nothing ...sorry :p 
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a b D Laptop
January 21, 2014 10:31:32 AM

How are games running?
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January 21, 2014 11:24:09 AM

nukemaster said:
How are games running?


everything seems to be running perfectly and the rating has gone back up to 6.9 rather than 3.7...
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a b D Laptop
January 21, 2014 1:35:36 PM

I would keep an eye on it, but it sounds like you had some kind of strange glitch for sure.
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