my dell pc doesn't recognize flash drives

kjl13

Honorable
Jan 20, 2014
4
0
10,510

It's not a work computer. I actually had a mouse plugged into that slot and I've switched things around to make sure that wasn't a bad port. In the meantime, I've discovered that having KIES installed on a computer messes with flash drives. I uninstalled that and now my flash drive not only shows up on the Device manager, but on my explorer page. I still can't do anything with the drive though. It's there, but all I can do is look at it; I can't access it and it shows up as having no files on it.
In case my later post didn't show up, this is a new 32 gig drive that Sandisk sent me under warranty. The original drive did the same thing which would make me think it's something on my pc--not on the drive--except the computer recognizes another Sandisk flash drive I have--16 gig. I can play the 32 gig drive in my car, but I can't access it on my (or any other) computer. Only pcs are involved--no Macs. I'm running Windows 7 on a 3 year old Dell desktop.

 

kjl13

Honorable
Jan 20, 2014
4
0
10,510


I apologize! You are going to stop answering my questions because I keep you bad/ncomplete information.
First, an answer to the question: the pc did recognize the flash drive initially. It saw the drive, I put some music on it and took it out to the car where it played perfectly. I brought it back in to put some more music on it and it has never been functional (on this pc) again. I said it wouldn't work on any other pc but now I did get it to work in my kid's pc (also a Dell). It is recognized and I can put data on it.

Which indicates that it's not a problem with the drive, but with the pc. So to restate--my Dell PC running Windows 7 doesn't recognize this (or a previous duplicate) 32 gig Sandisk drive--although it does recognize my 16 gig Sandisk drive. The drive shows up in Disk Management (no exclamation points or anything) and (now that I've uninstalled Kies) in the Explorer, but it doesn't show that there is anything on the drive and I can't get to the drive to put anything on it or re-format it. I've uninstalled the drive in Disk Management and had the pc find it and reinstall it and I've changed the drive letter. That's all I can think of.