HDMI Display Problem

anthony1506 · Jan 20, 2014

My laptop isn't detecting my HDTV. I do know I am missing two drivers and I'm not sure if that it isn't working. Below I've provided some pictures that may or may not help you all help me. Thank you in advance!

The photo below is me trying to detect my HDTV. My HDTV is hooked up properly with a cable that doesn't have any problems.
http://prntscr.com/2l57fe

I also found the driver and downloaded it but the screen below still showed. Here is the link to the driver I downloaded that should've worked. https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=Mobile+Intel%C2%AE+965+Express+Chipset+Family&ProdId=2800&LineId=1101&FamilyId=39
http://prntscr.com/2l56ov

Vince120 · Jan 20, 2014

Try to uninstall and reinstall your whole graphic drive at first to see if the problem can be fixed, it should take about 30min of your time.

MC_K7 · Jan 20, 2014

You can always fix these two missing drivers later, but I'm pretty sure they're not linked to your issue.

As long as you installed the latest display driver for your integrated video card.

Looking at your first image, I think the problem could be you're running your video card into "Extended Desktop". Try to swtich to "Duplicate Display" or "Display only on number 2" (which should be your TV).

anthony1506 · Jan 20, 2014

MC_k7, My computer isn't even detecting my HDTV, so choosing either or those wouldn't help me. http://prntscr.com/2l6bl1

Vince, your solution wasn't helpful either, sorry. Thanks for the attempt to help me, though!

MC_K7 · Jan 20, 2014

Is the TV on? (Mine goes to Energy Save Mode pretty quick) Did you change to the right input on the TV? Are you hooked directly to the TV or do you go through an amp? Did you try a different HDMI port behind your TV? Did you try with a different cable?

There's also a strange detail I noticed, but it might not be linked with your problem. You should have 2 sound cards. And I just see 1 in your Device Manager. I just checked on my laptop that is currently hooked to my TV and I see two. You should see one for your sound card (like a Realtec or IDT or some other integrated soundcard manufacturer) and the other one is for the Intel HDMI driver (it's labelled "Intel Display Audio" on mine). It usually installs at the same time you install the Intel display driver. This tells me you probably didn't install the proper driver. Also, what is your laptop model? Maybe you should get your drivers from the laptop manufacturer's website.

While you check the drivers from your laptop model website, I would also check for a BIOS update just in case.

anthony1506 · Jan 21, 2014

Aleinware m15x

Vince120 · Jan 21, 2014

Wait a minute... I am not a big fan of laptop gaming, but are you not suppose to use your nvidia controller? Because you showed us your Intel Integrated Graphic.

MC_K7 · Jan 22, 2014

Vince120 :

Good point. Being an Alienware it's impossible it runs only on the Intel integrated card. You most certainly have a better video card in there?

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HDMI Display Problem

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