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New PC system not loading (apologies, already posted in 'Motherboards', but I think this involves PSU as well)

Last response: in Components
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January 21, 2014 5:34:28 AM

Hi everyone,

I wanted to ask if you could please help me identify if there is a problem with my installation of my system. I respect that words can only provide a limited illustration as opposed to physically looking at the configuration, but I'll be as detailed as I possibly can.

This is the setup of the system:

Motherboard: ASUS X79-Deluxe
CPU: Intel i7-4930k (stock speed)
RAM: 16GB, G Skill Ripjaws Z DDR3 @ 2133MHz for Intel X79 (stock speed)
CPU Cooler: Corsair Hydro H110 w/ Arctic Silver 5 Thermal Compound
SSD: Intel SSDSC2CT240A4K5 Extreme 335 240GB 2.5 inch SSD
HDD: Western Digital 3TB - Black
Graphics: ASUS Radeon HD 7990 connected to ASUS VE278Q via DisplayPort
Optical: LG BH16NS40.AUAR10B 16x SATA BD-RW
OS: Windows 7 Home Premium 64-bit (intended)
PSU: Corsair Professional Series AX 860W Modular 80 Plus Platnium 80 Plus
Peripherals: TeckNet USB3.0 x 5 port
Case: Corsair Obsidian 750D
Fans: 2x Corsair AF140 Quiet, 2x Corsair SP120 High Performance, 2x Corsair AF140L (bundled with case)


After having installed all the components, ported the lead to the PSU, and attempted to run the system, I discover that the motherboard will not start. Literally, I hit the on button on the case, as well as the manual power button on the motherboard, and I get no response. The power socket I am attempting to use is a Belkin Surge Protector which is working fine for other appliances (monitor, lamp etc).

In fact, as soon as I hit the 1 button on the PSU from the 0, nothing lights up on the motherboard, and I understand there is an error message poster on the motherboard as well; nothing starts, nothing reports back.

My belief is that there is a fault with the PSU because if there was an erroneous installation of a component on the m/board, the poster would have come up with a code. The ATX lead is securely attached to both ends of the system (ATX 12 pin m/board to ATX 12 pin on the PSU as well as the 8 pin CPU lead).

Obviously, there are some empty female MOLEX ports on the long lead supplied by Corsair in their PSU, but I don't think that should be an issue. The rear fan is connected direct to the MOLEX and the front two fans are connected to one chassis fan slot on the m/board via a splitter.

I haven't screwed on a motherboard standoff, even though it is the only one because with this one, I'm not sure you're supposed to screw them on (the screwing ports are already raised).

Can anyone please shed any light on whether I have done anything wrong with the configuration, or if there is indeed an issue with the PSU?

Thanks again everyone, I respect this isn't ALOT of information, but I hope I've given all the information possible to do a theoretical diagnosis?

I've checked the jumpers are all securely slotted to the motherboard, but I still can't switch the motherboard on via the power on button on the X79Deluxe. I mean, when the PSU is switched on, doesn't that automatically distribute electrical current throughout the motherboard? In this case, I've switched the motherboard on (via the switch at the back), pressed the power button on the chassis (as well as on the m/board) and no response arises. I respect that's probably more power than is ordinarily required for this rig, but that shouldn't still be a problem?

Thanks and greatly respect any help on this matter.
a b ) Power supply
a c 126 V Motherboard
January 21, 2014 7:10:31 AM

Quote:
I haven't screwed on a motherboard standoff, even though it is the only one because with this one, I'm not sure you're supposed to screw them on (the screwing ports are already raised).


This sounds very suspicious. Might want to try breadboarding your system outside of the case to see if it makes any difference.

Yogi
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a b V Motherboard
January 21, 2014 7:15:51 AM

It's quite possible your PSU is DOA: http://www.newegg.com/Product/Product.aspx?Item=N82E168... "This review is from: CORSAIR AX series AX860 860W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS PLATINUM Certified Full Modular Active PFC Power Supply New 4th Gen CPU Certified Haswell Ready
Pros: None

Cons: No power at all. Bought this to upgrade the pus on a barebone - which worked. Corsair - nuthin' at all.

Other Thoughts: Last Corsair for me. Unfortunately it only takes one bad product experience."

If you have any other PSUs, or even the cash to spare to go out and pickup a super cheap one just to verify that your motherboard CAN recieve power, i'd suggest you go and do that as well. (you could likely return it back to the store if you dont destroy the packaging it comes in and repackage it nicely)
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January 21, 2014 6:16:39 PM

James Mason said:
It's quite possible your PSU is DOA: http://www.newegg.com/Product/Product.aspx?Item=N82E168... "This review is from: CORSAIR AX series AX860 860W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS PLATINUM Certified Full Modular Active PFC Power Supply New 4th Gen CPU Certified Haswell Ready
Pros: None

Cons: No power at all. Bought this to upgrade the pus on a barebone - which worked. Corsair - nuthin' at all.

Other Thoughts: Last Corsair for me. Unfortunately it only takes one bad product experience."

If you have any other PSUs, or even the cash to spare to go out and pickup a super cheap one just to verify that your motherboard CAN recieve power, i'd suggest you go and do that as well. (you could likely return it back to the store if you dont destroy the packaging it comes in and repackage it nicely)


Hi James,

I spoke to Amazon the moment your response came through and they're sending out a replacement PSU for delivery Thursday. Hopefully, that should solve the matter.

It baffles me how a name like Corsair could fall short of quality.

Thanks again mate.
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a b ) Power supply
a b V Motherboard
January 21, 2014 6:20:19 PM

did you go though the trouble shooting sticky for no boot no post. if so you should have tried the section on how to test a power supply. it would have let you know instantly if the power supply is good or not
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