Intel SSD Failure x 2

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rkicklighter

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Aug 2, 2013
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A specialized PC for a customer of mine was supplied with an Intel SSDSC2BB160G401 SSD hard drive.

Since this first PC was brought online, we have had 2 failures of this Intel drive. The time frame between failures is very close and both failures have happened in less than 4 months. Sep. 2013 to Jan. 2014.

The drives just quit, PC dies and will not reboot, no boot drive found.

The computer manufacturer seems to be lost on this and the application is very critical, requiring 100% up time.

Has anyone had any experience with failure on these drives? There is quite a bit of database writing going on but I'm not sure if that matters.

PC is Win7, x64.

I have no experience with SSDs but I know these are giving me a bad taste.

Comments anyone?

TIA
 
Solution
RealBeast
That is a very unusual and unfortunate experience. I've installed hundreds of SSDs, probably a majority being Intel, and only had one bad drive -- a very early OCZ Vertex. I've certainly had a lot more bad HDDs, but some of the modern drives that failed may well have been poor shipping/packaging.

I've worked on quite a few very old systems that didn't fail until they were shut down after many years, so I can understand what you are saying.
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rkicklighter

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Aug 2, 2013
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The first drive I tested by connecting to a Windows 7 machine via a SATA connection. Windows could not recognize the drive. After that brief test, the drive had to be sent back to the PC manufacturer. I do not know what tests they performed. I asked for a failure analysis but have not received anything.

The second drive just failed yesterday but it is on a ship in the Pacific ocean, it will be several weeks before I can get my hands on that drive.

All I know is the PC will stop functioning and attempt to reboot itself. On reboot, it cannot find a system drive to boot from. On both occasions, replacing the suspect drive with the backup spare solved the issue.

To me the worst part is the PC I took out was a 15 year old Windows NT box running a 40 gig IDE drive that had very few issues over its lifetime.
 
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RealBeast

RealBeast

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Sep 13, 2010
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That is a very unusual and unfortunate experience. I've installed hundreds of SSDs, probably a majority being Intel, and only had one bad drive -- a very early OCZ Vertex. I've certainly had a lot more bad HDDs, but some of the modern drives that failed may well have been poor shipping/packaging.

I've worked on quite a few very old systems that didn't fail until they were shut down after many years, so I can understand what you are saying.
 
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R

rkicklighter

Honorable
Aug 2, 2013
14
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10,510
I agree, this seems to be an unusual situation as I have never seen hard drives of any kind fail like this and I go back to the early days of RLL.

The PC is on a UPS which has been tested and is functioning normally.

I'm starting to wonder if this could be a power problem in the PC itself. Still hard to believe since this is a ABS / MIL spec PC. But, anything can happen.
 
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