Segate HDD 1 TB password corrupt need help

I have a Seagate (Free Agent Go) HDD 1 TB I have my password and bit key serial but when ever I put my correct password it get hanged and a not responding error occur and it happen same when i try to recover through serial key . Can anybody help in correcting my corrupt password and retrieve my HDD.
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  1. Sounds like if the hard drive isn't too old its time to rma it may be going south on you.
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