Seagate Barracuda ST3000DM001 3TB SATA not recognised in BIOS or disk management

csharpe1234 · Jan 22, 2014

Hi All,

Regarding my Seagate Barracuda ST3000DM001 3TB SATA drive. It has existing data on it (storage only, not using nor never have used as a boot drive), installed it on my new setup and it worked for around 2 months before disappearing completely, without apparently any prompt/warning. My setup:

Asus P9X79 Deluxe Mobo
i7-3930K cpu
1 x DVDRW drive (sata)
1 x SSD 120gb drive (sata)
5 x SATA internal HDD (all 1-3tb), one of which being the one in question

What i have done so far:
- changed SATA cable for a brand new one, no change
- changed mobo SATA port, no change
- unplugged all hard drives and optical drive except for SSD (OS) and the 3TB in question, no change
- BIOS > SATA configuration > drive not visible in list of drives
- computer management > disk management > drive not visible in list of drives
- partition wizard > drive not visible in that program

Obviously i have my suspicion that this drive is faulty, which is strange because it isn't very old. maybe 1-2yrs maximum. Also i'm a bit confused as to why it wouldn't show up at all in partition wizard because even in the past when i've used that program to recover files from a damaged hard drive, the damaged hard drive still showed up in the program's menu. This drive doesn't even show up, it's like it's not plugged in with a SATA cable at all (of course it is, i have checked this and as said above, tried brand new cable and different mobo ports with no effect).

opinions/suggestions most welcome. thanks

dfryda · Jan 22, 2014

Sounds like the controller board is bad. One last thing you could try is using an external case with power supply or try installing the drive in another computer to verify it's not working. If it still doesn't work, then you are pretty much out of luck. In the past I've got lucky buying the EXACT same hard drive and swapping out the controller board. This brought the HD back to life and I was able to get the data off the drive.

csharpe1234 · Jan 22, 2014

thanks

I have an external case but cannot use this 3TB drive with it because the external cases i have only support drives up to 1TB before they start doing strange things. I know this because previously i put in a 2TB drive into the external case and it was (a) unreadable via USB and (b) damaged some part of the boot files, requiring repair with partition wizard before the drive was back to normal again (internally installed, that is). I'll try to specifically buy an external case that supports 3TB drives.

I will also try installing the 3TB into another working computer and see if that computer can recognise it.

csharpe1234 · Mar 6, 2014

hi dfryda,

I've put the drive into an external case (i'm assured it'll work with a 3TB HDD), and when i power up the case/drive and plug into a USB port, it isn't even recognised as a USB device (no USB connection sound, nothing).

I assume this means the hard drive's controller board is cactus. would you concur?

Any advice on how to swap the controller board? it looks like it's just held on with a couple of star-head screws, is there anything more complicated than removing them to do in order to remove the board, or it's that simple?

Thanks

csharpe1234 · Mar 9, 2014

OK i've removed the controller board from the faulty drive (T6 torx screwdriver) and replaced it with a known working board from another identical drive.

When i install the drive, it shows up in disk management (which is a good sign), but it says the drive size is 128GB, not 3TB, and it is unallocated/uninitiated:

So before i attempted to do anything in disk management, i opened up minitool partition wizard and tried to recover "lost partition" with no success. I then tried minitool power data recovery program, same failure (both programs can see the 128GB drive correctly in the list of drives, but when i try to scan it doesnt seem to do much). One option was scanning sections of the drive and it was doing 150 sections in 5 seconds, with over 300 million sections to check so i figured with some quick maths that would take 100 days to scan at that speed so i wasn't interested in keeping that running (didn't even know if it'd achieve anything).

so then i went back to disk management and tried to initialise the disk, first as GPT but then as MBR, both times it gave the same error message:

any ideas, anyone? what can i do now? I need the information from this hard drive.

thanks

writeUmar · Apr 25, 2015

csharpe1234, is your issue resolved?

I am facing the same issue.

csharpe1234 · Apr 25, 2015

I fit a replacement controller board with the identical serial number (sourced from ebay). I still had no love.

I had to accept that the drive was faulty and unrecoverable. I bought a new drive.

Stargrove · May 16, 2015

You need to remove the bios chip from the old board and solder it onto the new one; this obviously means you have to remove the one on the new board first. This is the only way swapping controller boards can work. The bios chip holds all the relevant hard drive info and is unique for each drive. I did this a few years ago on an external USB drive that overheated and will be doing it on a 3TB Seagate (the 3TB Seagate is notoriously failure-prone) that just failed this week.

A word of caution, if this gets your drive working, copy the data off of it immediately and don't continue to use the drive.

Good Luck

James

PS: I there are specific things you have to match up to make sure you get he proper board for your drive. I found all the info I needed here: http://www.hdd-parts.com/.

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Seagate Barracuda ST3000DM001 3TB SATA not recognised in BIOS or disk management

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