how to restore a toshiba satellite laptop to factory settings windows 7 if 0 dosent work

i have virus on my laptop but it does not reset with zero i really need help
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More about restore toshiba satellite laptop factory settings windows dosent work
  1. First of all, is the pc still functional? If we can get into windows this is no problem at all! Otherwise, we will need the windows installation cd.
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Laptops Factory Restore Windows 7 Toshiba