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Laptop connects to Wifi, but I get "unidentified network/no internet access

Last response: in Wireless Networking
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January 22, 2014 8:10:57 AM

I'm using a Lenovo U310 Ideapad with Windows 8. My laptop says I am connected to Wifi with an excellent signal, but when I try to go to a webpage, I get the "Server not found" error from Firefox. My IP4v starts with "169" but I know that is not normal. Trying to ipconfig /release and /renew does not work, I get the error "No operation can be performed on Local Area Connection *14 while it has its media disconnected."

Is this a router issue, or my laptop? My laptop was fine, I left it for 10 minutes, and then couldn't get back onto the connection. I would normally just reset the router, but I live in an apartment building and the router is in my landlord's office (inaccessible to me). I have notified them but am unsure if I'm the only one experiencing this. I am just unsure, if this continues, if my laptop is the culprit or my landlord's terrible router.

More about : laptop connects wifi unidentified network internet access

a b D Laptop
a c 205 F Wireless
January 22, 2014 9:06:31 AM

Does your laptop connect elsewhere?
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January 22, 2014 5:10:08 PM

RealBeast said:
Does your laptop connect elsewhere?


Hi, thanks for replying to my question. Yes, I have gotten it to connect at work and on my school's campus.
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January 22, 2014 5:15:35 PM

dextermat said:
Hi,

hi follow these steps to check if you don't have a manual ip address.

http://windows.microsoft.com/fr-ca/windows/change-tcp-ip-settings#1TC=windows-7

Are their other computers on the network? can they connect to the internet ? Wifi or wired?



There are other computers on the network. I live in an apartment building and we all use the building's wifi. I am not sure if they are having issues. This is a Wifi issue - I have no option here if I wanted to do a wired connection.

This article does not help me because I use Windows 8. When I read the directions to obtain something automatically, those boxes are already checked. And I do not know the IP address settings to fill them in.
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a b D Laptop
a c 205 F Wireless
January 23, 2014 7:42:10 AM

Windows 8 has a lot of wireless issues like this. One quick fix that sometimes works is to change your wireless adapter MAC address with the free tool from HERE.

If that fails then take a look through THIS Windows 8 troubleshooting guide.
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June 1, 2014 8:55:41 AM

RealBeast said:
Windows 8 has a lot of wireless issues like this. One quick fix that sometimes works is to change your wireless adapter MAC address with the free tool from HERE.

If that fails then take a look through THIS Windows 8 troubleshooting guide.


Warning!!!!
I used the MAC address changer program you linked to, it successfully changed the MAC address but that didnt fix the problem.
Then i clicked the Restore Original button and instead of restoring the original MAC address it froze and now the wireless card in my laptop does not work AT ALL i can no longer connect to any internet anywhere, rendering my computer almost useless.

BEWARE that program has the potential to break the wireless card of any usefullness. as of now i still have no way of fixing this
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July 9, 2014 11:58:18 AM

macelink said:
I'm using a Lenovo U310 Ideapad with Windows 8. My laptop says I am connected to Wifi with an excellent signal, but when I try to go to a webpage, I get the "Server not found" error from Firefox. My IP4v starts with "169" but I know that is not normal. Trying to ipconfig /release and /renew does not work, I get the error "No operation can be performed on Local Area Connection *14 while it has its media disconnected."

Is this a router issue, or my laptop? My laptop was fine, I left it for 10 minutes, and then couldn't get back onto the connection. I would normally just reset the router, but I live in an apartment building and the router is in my landlord's office (inaccessible to me). I have notified them but am unsure if I'm the only one experiencing this. I am just unsure, if this continues, if my laptop is the culprit or my landlord's terrible router.


I had the same issue with a Win8 laptop after Time Warner Cable installed their own Netgear router (replacing my Linksys WRT610n) as part of an upgrade package. I had no problems with Win7 systems at home as well as iPhone 5s, iPad2, and Samsung Android tablet connected fine. I could get a good connection at my local library as well as the local university. I tried everything I could find, drivers, reset router & cable box, etc. I even upgraded Win8 to 8.1. No connection. Then I replaced the Netgear router with my Linksys. EVERYTHING WORKS NOW!!!


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July 20, 2014 11:45:10 AM

I'm using windows 8. I'm connected to my wireless network, full signal strength but it is limited, and says "Identifying... no internet access." It all started when I tried viewing/Changing the DNS on my laptop. It then changed to limited, and I was connected to my network but it was my 'network name' 2. I then tried getting rid of that 'name' 2 profile and deleting it and now it says I'm connected in the bottom right, original name and everything but when I open network and sharing in control panel, it says I am not connected to any network. PLEASE HELP
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