Had to change router, (storm damaged previous one) and now laptop won't turn on properly - not even safe mode, although it works with wireless everywhere else McDonalds, other offices).
BT line, so they suggest they know of the fault but don't know how to fix it.
Work's IT support suggest there's nothing wrong with the laptop, but the router is dodgy.
Other laptops and ipads etc connect fine to the new router, so what to do? Current suggestions - buy a new laptop (!), BT say buy a new router (though acknowledging that the fault may remain) ... must be something else?!
BT line, so they suggest they know of the fault but don't know how to fix it.
Work's IT support suggest there's nothing wrong with the laptop, but the router is dodgy.
Other laptops and ipads etc connect fine to the new router, so what to do? Current suggestions - buy a new laptop (!), BT say buy a new router (though acknowledging that the fault may remain) ... must be something else?!
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