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Black border on the edge of my monitor, grayed out options in the menu monitor

Last response: in Graphics & Displays
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January 22, 2014 10:43:10 AM

Here is a picture of the problem: http://puu.sh/6uauG.JPG .
It appears after I update my video card drivers (Sapphire radeon ds 7870 xt) and used Driver Sweeper software. Overscan in Catalyst control center been set at 0% and in my menu monitor (benq gw2260hm) the Auto, H.position and V.position are grayed out, can you please help me? :( 
Black borders (at the top and left) also appears when I use an HDMI and DVI-D cable... :( 
January 22, 2014 11:18:16 AM

okay so im not sure if this answers your question but right click while on your desktop then change click screen resolution and use the recommened setting and it could also be because your backround isnt the same size as your resolution. Hope this helps :) 
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January 22, 2014 11:30:51 AM

done yet, that's not the problem
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Related resources
a b C Monitor
a c 177 U Graphics card
January 22, 2014 12:02:15 PM

Sounds like the image is not quite centred, check the monitor documentation or download the online manual to see how to centre the image correctly.
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January 22, 2014 12:26:05 PM

I can't modify the H.Position or V.position of the image because they are grayed out. Maybe driver sweeper was the problem, I uninstalled my video cards drivers with driver sweeper and in the log file I see that it delete some .inf files and registry entries relative with my monitor, this is the entire log:

21/01/2014 18:00:38 >> DDU Version: 10.2
21/01/2014 18:00:39 >> OS: Windows 7 or Server 2008r2
21/01/2014 18:00:39 >> Architecture: x64
21/01/2014 18:00:39 >> PCI\VEN_1002&DEV_679E&SUBSYS_E246174B&REV_00\4&10C350E0&0&00E0: AMD Radeon HD 7800 Series
PCI\VEN_8086&DEV_0152&SUBSYS_01521849&REV_09\3&11583659&0&10: Intel(R) HD Graphics
2 matching device(s) found.

21/01/2014 18:00:39 >> Driver Version : 9.17.10.2932
21/01/2014 18:00:39 >> User Account Name : Antonio
21/01/2014 18:01:01 >> Uninstalling AMD driver ...
21/01/2014 18:01:01 >> Executing ddudr Remove
21/01/2014 18:01:01 >> PCI\VEN_1002&DEV_679E&SUBSYS_E246174B&REV_00\4&10C350E0&0&00E0: Removed
1 device(s) were removed.

21/01/2014 18:01:01 >> ddudr Remove Display Complete
21/01/2014 18:01:01 >> HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003\5&35F8DBD5&0&0001: Removed
1 device(s) were removed.

21/01/2014 18:01:01 >> ddudr Remove Audio/HDMI Complete
21/01/2014 18:01:02 >> ddudr Remove Monitor started
21/01/2014 18:01:02 >> -DISPLAY\BNQ78C4\5&389A7646&0&UID265- Monitor id found
21/01/2014 18:01:02 >> DISPLAY\BNQ78C4\5&389A7646&0&UID265 : Removed
1 device(s) were removed.

21/01/2014 18:01:02 >> -DISPLAY\BNQ78C4\5&389A7646&0&12345678&01&00- Monitor id found
21/01/2014 18:01:02 >> DISPLAY\BNQ78C4\5&389A7646&0&12345678&01&00 : Removed
1 device(s) were removed.

21/01/2014 18:01:04 >> Cleaning Directory
21/01/2014 18:01:06 >> Deleting some specials folders, it could take some times...
21/01/2014 18:01:06 >> C:\Program Files\AMD\SteadyVideo
21/01/2014 18:01:06 >> Could not find directory 'C:\ProgramData\ATI'.
21/01/2014 18:01:07 >> Could not find directory 'C:\Program Files (x86)\AMD APP'.
21/01/2014 18:01:07 >> Deleting some specials folders, it could take some times...
21/01/2014 18:01:07 >> Method failed with unexpected error code 3.SteadyVideo testdelete
21/01/2014 18:01:07 >> Cleaning known Regkeys
21/01/2014 18:01:07 >> Starting dcom/clsid/appid/typelib cleanup
21/01/2014 18:01:07 >> Interface CleanUP
21/01/2014 18:01:08 >> ActiveMovie Filter Class Manager cleanUP
21/01/2014 18:01:08 >> AppID and clsidleftover cleanUP
21/01/2014 18:01:09 >> Record CleanUP
21/01/2014 18:01:09 >> Assembly CleanUP
21/01/2014 18:01:09 >> ngenservice Clean
21/01/2014 18:01:09 >> Pnplockdownfiles region cleanUP
21/01/2014 18:01:10 >> Cleaning LEGACY_AMDKMDAG
21/01/2014 18:01:10 >> Cannot delete a subkey tree because the subkey does not exist. Legacy_AMDKMDAG (error)
21/01/2014 18:01:10 >> Cannot delete a subkey tree because the subkey does not exist. Legacy_AMDKMDAG (error)
21/01/2014 18:01:10 >> Cannot delete a subkey tree because the subkey does not exist. Legacy_AMDKMDAG (error)
21/01/2014 18:01:10 >> System environement cleanUP
21/01/2014 18:01:10 >> Remove eventviewer stuff
21/01/2014 18:01:10 >> No value exists with that name. HydraVisionDesktopManager
21/01/2014 18:01:10 >> No value exists with that name. GRID
21/01/2014 18:01:11 >> No value exists with that name. HydraVisionMDEngine
21/01/2014 18:01:11 >> Removing known Packages
21/01/2014 18:01:11 >> No value exists with that name. AMD AVT
21/01/2014 18:01:11 >> Starting S-1-5-xx region cleanUP
21/01/2014 18:01:11 >> End S-1-5-xx region cleanUP
21/01/2014 18:01:11 >> SharedDLLs CleanUP
21/01/2014 18:01:12 >> Executing Driver Store cleanUP(Find OEM)...
21/01/2014 18:01:13 >> ddudr DP_ENUM RESULT BELOW
21/01/2014 18:01:13 >> The following third-party driver packages are installed on this computer:
oem0.inf
Provider: Microsoft
Class: Stampanti
oem1.inf
Provider: Realtek Semiconductor Corp.
Class: Controller audio, video e giochi
oem10.inf
Provider: Intel Corporation
Class: Controller IDE ATA/ATAPI
oem11.inf
Provider: Intel(R) Corporation
Class: Controller USB (Universal Serial Bus)
oem12.inf
Provider: Intel(R) Corporation
Class: Controller USB (Universal Serial Bus)
oem13.inf
Provider: Intel
Class: Dispositivi di sistema
oem14.inf
Provider: Asmedia Technology
Class: Controller IDE ATA/ATAPI
oem15.inf
Provider: Apple, Inc.
Class: Controller USB (Universal Serial Bus)
oem16.inf
Provider: ASRock
Class: Controller di archiviazione
oem17.inf
Provider: Advanced Micro Devices, Inc.
Class: Schede video
oem18.inf
Provider: Advanced Micro Devices
Class: Controller audio, video e giochi
oem19.inf
Provider: Advanced Micro Devices, Inc.
Class: Schede video
oem2.inf
Provider: Realtek
Class: Schede di rete
oem20.inf
Provider: Advanced Micro Devices
Class: Controller audio, video e giochi
oem21.inf
Provider: DT Soft Ltd
Class: Dispositivi di sistema
oem22.inf
Provider: Microsoft
Class: Stampanti
oem23.inf
Provider: Intel
Class: Dispositivi di sistema
oem24.inf
Provider: Microsoft
Class: Stampanti
oem25.inf
Provider: Adobe
Class: Stampanti
oem26.inf
Provider: Hewlett-Packard
Class: Stampanti
oem27.inf
Provider: Hewlett-Packard
Class: Stampante compatibile IEEE 1284.4
oem28.inf
Provider: Hewlett-Packard
Class: Controller USB (Universal Serial Bus)
oem29.inf
Provider: Hewlett-Packard
Class: Dispositivi di acquisizione immagini
oem3.inf
Provider: Intel
Class: Dispositivi di sistema
oem30.inf
Provider: Advanced Micro Devices, Inc.
Class: Schede video
oem31.inf
Provider: Advanced Micro Devices, Inc.
Class: Schede video
oem32.inf
Provider: Advanced Micro Devices
Class: Controller audio, video e giochi
oem33.inf
Provider: Intel Corporation
Class: Schede video
oem34.inf
Provider: BenQ
Class: Schermi
oem35.inf
Provider: Microsoft
Class: Controller comune Microsoft per classe Windows
oem36.inf
Provider: Apple
Class: Schede di rete
oem37.inf
Provider: Advanced Micro Devices, Inc.
Class: Schede video
oem38.inf
Provider: Advanced Micro Devices
Class: Controller audio, video e giochi
oem4.inf
Provider: Intel
Class: Dispositivi di sistema
oem5.inf
Provider: Intel
Class: Dispositivi di sistema
oem6.inf
Provider: Intel
Class: Dispositivi di sistema
oem7.inf
Provider: Intel
Class: Controller USB (Universal Serial Bus)
oem8.inf
Provider: Intel Corporation
Class: Schede video
oem9.inf
Provider: Intel(R) Corporation
Class: Controller audio, video e giochi

21/01/2014 18:01:13 >> oem17 Found
21/01/2014 18:01:13 >> -f dp_delete "oem17.inf"
21/01/2014 18:01:13 >> Executing Driver Store CleanUP(delete OEM)...
21/01/2014 18:01:17 >> Driver package 'oem17.inf' deleted.

21/01/2014 18:01:17 >> oem18 Found
21/01/2014 18:01:17 >> -f dp_delete "oem18.inf"
21/01/2014 18:01:17 >> Executing Driver Store CleanUP(delete OEM)...
21/01/2014 18:01:17 >> Driver package 'oem18.inf' deleted.

21/01/2014 18:01:17 >> oem19 Found
21/01/2014 18:01:17 >> -f dp_delete "oem19.inf"
21/01/2014 18:01:17 >> Executing Driver Store CleanUP(delete OEM)...
21/01/2014 18:01:19 >> Driver package 'oem19.inf' deleted.

21/01/2014 18:01:19 >> oem20 Found
21/01/2014 18:01:19 >> -f dp_delete "oem20.inf"
21/01/2014 18:01:19 >> Executing Driver Store CleanUP(delete OEM)...
21/01/2014 18:01:19 >> Driver package 'oem20.inf' deleted.

21/01/2014 18:01:19 >> oem30 Found
21/01/2014 18:01:19 >> -f dp_delete "oem30.inf"
21/01/2014 18:01:19 >> Executing Driver Store CleanUP(delete OEM)...
21/01/2014 18:01:20 >> Driver package 'oem30.inf' deleted.

21/01/2014 18:01:20 >> oem31 Found
21/01/2014 18:01:20 >> -f dp_delete "oem31.inf"
21/01/2014 18:01:20 >> Executing Driver Store CleanUP(delete OEM)...
21/01/2014 18:01:21 >> Driver package 'oem31.inf' deleted.

21/01/2014 18:01:21 >> oem32 Found
21/01/2014 18:01:21 >> -f dp_delete "oem32.inf"
21/01/2014 18:01:21 >> Executing Driver Store CleanUP(delete OEM)...
21/01/2014 18:01:21 >> Driver package 'oem32.inf' deleted.

21/01/2014 18:01:21 >> oem37 Found
21/01/2014 18:01:22 >> -f dp_delete "oem37.inf"
21/01/2014 18:01:22 >> Executing Driver Store CleanUP(delete OEM)...
21/01/2014 18:01:22 >> Driver package 'oem37.inf' deleted.

21/01/2014 18:01:23 >> oem38 Found
21/01/2014 18:01:23 >> -f dp_delete "oem38.inf"
21/01/2014 18:01:23 >> Executing Driver Store CleanUP(delete OEM)...
21/01/2014 18:01:23 >> Driver package 'oem38.inf' deleted.

21/01/2014 18:01:23 >> Driver Store CleanUP Complete.
21/01/2014 18:01:24 >> Cleaning Process/Services...
21/01/2014 18:01:24 >> Restarting Computer
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a b C Monitor
a c 177 U Graphics card
January 22, 2014 2:36:26 PM

Maybe we're talking at cross purposes here, but I meant the adjustments on the monitor itself ( the On Screen Display or OSD) rather than in the CCC settings.
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January 22, 2014 2:45:00 PM

Update: I used a VGA cable and I can use the V.position and H.position settings but the screen image doesn't go over that black edge!
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January 23, 2014 1:16:32 PM

Like i said are you sure it isnt your backround that is too small?
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January 23, 2014 1:27:50 PM

No, my native resolution is 1920x1080, but in the catalyst control center the maxim resolution is 1680x1050 and if I want to set 1920x1080 I have to select 1080p under the HDTV menù, such this: http://puu.sh/6vBAX.png . (under 1080i is 1080p)
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!