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UPS for RMA

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  • Electronic
Last response: in General Connectivity
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January 22, 2014 4:33:31 PM

Hi guys. So I'm sending one of my parts back for RMA.
The label instruction says:

UPS Electronic Return Label: View/Print Label

Ensure that there are no other tracking labels attached to your package.


Fold the printed label at the solid line above. Place the label in a UPS Shipping Pouch. If you do not have a pouch, affix the folded label using clear plastic shipping tape over the entire label. Take care not to cover any seams or closures.

Collection and Drop-off
Schedule a same day or future day Pickup to have a UPS driver pickup all of your Internet Shipping packages.
Take this package to any location of The UPS Store®, UPS Drop Box, UPS Customer Center, UPS Alliances (Office Depot® or Staples®) or Authorized Shipping Outlet near you. Items sent via UPS ReturnsSM Services(including via UPS Ground) are accepted at Drop Boxes, to find your closest UPS location visit www.ups.com/content/us/en/index.jsx and select Drop Off. Drop Off Locator

Daily Collection customers:
Have your shipment(s) ready for the driver as usual.

Does this mean that I can ONLY use the drop box service? I've never used it and I kind of prefer handing it to an authorized worker instead of self-service...

More about : ups rma

January 22, 2014 7:38:51 PM

Look in your phone directory. There are usually 1 or 2 UPS drop off places around the average size town. You'll find them in office stores, hrdw stores, etc. I usually go to an Ace Hardware for my UPS shipments. Although lately I have been using FedX due to the large number of damaged shipments UPS has caused me.

But simply calling the number UPS provides, or using the UPS on-line pick up request will get a UPS driver to your front door during the day you request.
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Best solution

January 24, 2014 9:14:11 AM

Our local Staples store has a UPS service center in it. I've never had an issue using them for an RMA. They usually just scan the label and put the box in a pile for pick by a UPS delivery truck.

Also, if your work place uses UPS, just have them send it with their next delivery. It's not like they are paying for it as the RMA is already pre-paid. I do this at work if I don't have time to run out to Staples.
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