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New computer freezing and high pitched sound coming from speakers

I don't know if this is the right topic, if it isn't, sorry
So last week I bought this computer:

CPU: AMD FX 6300 Black Edition
GPU: AMD Radeon HD 7850
PSU: 600w (not sure on the brand but it's but the guy who sold me said it was real (?))
Mobo: Asus M5A78LM_LXBR
RAM: 8gb DDR3

I'm not an expert in this subject but I have been assured that my computer is a good machine for gaming and trivial tasks (music, videos, internet) and it is, there is no problem I can recall on this matter, the only problem is that it randomly freezes and an looping sound starts coming from the speakers (the tv, actually, since I use it as monitor/speaker), the only way to stop this is by restarting it manually. A technician told me it was no hardware problem and that I should just keep using the machine and it will maybe go away (like, wtf?). What sould I do? Somebody help me please, I'm desperate :(
19 answers Last reply Best Answer
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  1. Under Support, Drivers & Tools, download the ASUS AI Suite II
    http://www.asus.com/Motherboards/M5A78LM_LX/#support

    That should tell you exactly what your temperatures are at.

    ~might~ be your PSU, but I would update your drivers from this site as well, especially the soundcard if you are using onboard.
  2. Alec Mowat said:
    Under Support, Drivers & Tools, download the ASUS AI Suite II
    http://www.asus.com/Motherboards/M5A78LM_LX/#support

    That should tell you exactly what your temperatures are at.

    ~might~ be your PSU, but I would update your drivers from this site as well, especially the soundcard if you are using onboard.


    I'm using soundcard on board so I'm downloading The latest drivers from this
    site, I'll keep u informed here once it's updated
    Thank you for answering this so fast
  3. Didn't help, all the drivers are up to date but it continues crashing
  4. http://www.nirsoft.net/utils/blue_screen_view.html

    Use bluescreen view and see if windows is creating a dump file.
  5. even tough there is no blue screen?
  6. Best answer
    Yes, Windows creates a dump file when it crashes. If there's no bluescreen, it could be a PSU problems. The "Freeze" might be Windows trying to create the dump.

    Won't hurt to check, program is stand alone and doesn't need to be installed. It's like 2 MB or something.
  7. Ok, I'll do it, when I finish it I'll report here
    Thanks
  8. the only dump file i get is the 0x00000124 and i dont know what it means
  9. It means there was a hardware error.

    You could be looking at bad ram or a bad CPU.

    Question #1 are you, or did you, overclock?
  10. No, the technician told me that The guys that build my PC may have done it so he chances The BIOS settings back to default and it kept crashing, if it is RAM, how do I test it? And if its The motherboard?
  11. memtest86 is #1

    http://www.memtest86.com/


    Could be bad compatibility with anything connected as well. USB drives, joysticks, USB headsets.

    Soundcard drivers are well known for causing BSOD's and other crashes.
  12. It's getting late here but I'll do it first thing in the morning, thanks once again
  13. Do it overnight, takes awhile
  14. I'm afraid it will freeze while I'm sleeping and wake my whole family, I will do it tomorrowtomorrow though
  15. Do you actually have a dedicated slotted soundcard or an onboard chip?
    Often a dedicated soundcard will cause issues if its placed too close(next pci slot) to a gpu.
  16. davcon said:
    Do you actually have a dedicated slotted soundcard or an onboard chip?
    Often a dedicated soundcard will cause issues if its placed too close(next pci slot) to a gpu.


    It's onboard.
  17. I'll take it to the technician for the wknd and he'll test it there, if even him can't fix it I'm going to take it back to the store and demand my money back, thank u Mowat, for trying to help me :)
  18. If it's under warranty, just replace it.

    Troubleshooting hardware is a pain.
  19. Hard to really pinpoint your problem but I'm now leaning towards the el cheapo psu.
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