AMD Radeon HD 7870 Displayport issues

AOTA

Honorable
Jan 22, 2014
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10,510
I am trying to run 3 monitors off my AMD 7870 HD OC edition. I have 2 DVI (one D and one H) A displayport, and an HDMI port.

My monitors are HP, Dell, and Hanns-G. all have either VGA or DVI inputs.

My issue is that I cannot for the life of me get my displayport working.
When I plug it in (using a AMD certified ACCELL displayport-DVI adapter), it shows up as a Generic Non-PHP monitor.
It claims it is displaying something (its not showing up as black, and it IS extending my desktop) but nothing is showing on my monitor, no matter which monitor it is hooked up to.

I have tried restarting the computer with only the displayport monitor connected (as per amd's FAQ suggestion) but nothing changed.

UaQYO9f.png


edit: that small screen on the right side is what it thinks its displaying on my monitor

some info:
OS: Windows 8.1 Pro
AMD Driver: 13.251

 

AOTA

Honorable
Jan 22, 2014
10
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10,510
This is actually the second adapter I have gotten. sent the other one back as defective and ordered another one (from a different place). So unless this is a bad batch of adapters sent out to several different places, I'm kinda doubting its the adapter

edit: and yeah, if only the displayport monitor is connected, everything is black.

Also, the monitors are detecting SOMETHING, because they will not go into sleep mode if until they are disconnected.
 

AOTA

Honorable
Jan 22, 2014
10
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10,510
ok, just found something else that is a bit interesting. When I unplug my main monitor (which is plugged into the DVI-D port) my second monitor(which is plugged into the DVI-I port) no longer displays anything... Not sure if that is relevant or not but....
 

AOTA

Honorable
Jan 22, 2014
10
0
10,510
Alright, thanks for your help on this. I was gonna call AMD tonight, but they closed before I started up on this. I'll give them a call tomorrow and see what happens; I'll update how things go If/When I figure anything out.
 

AOTA

Honorable
Jan 22, 2014
10
0
10,510
Hey everyone, Just wanted to give an update on this.
I returned the adapter and bought a one of these
everything is working perfectly now. Not sure why all those other adapters were not working, but this sapphire one works great!
 

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