Installing Windows 7 issue(had windows 8)

scarletSkyFury

Honorable
Jan 23, 2014
4
0
10,510
Hello guys,

Alright so, my girlfriend bought a Samsung laptop and it came with Windows 8, she has asked me to install windwos 7 on it.

So, i did what i usually do, insert the DVD, restart the laptop, go into BIOS and change the boot order.

To my susrprise I got a message saying something along the lines of "ACCESS DENIED". I did some looking around in google and found out that i have to first disable some security thing in the BIOS before, so i did. There was also a submenu where i disable that security thing, with 3 options, i choose "CSM OS".

Anyways, so now i restarted the laptop and the Windows 7 installation ran, i deleted the partitions and formatted the HD and installed Windows 7. The laptop restarted after installation, i removed the DVD and changed the boot order to the HDD.

Here is the problem now. when the laptop restarts, i see the very first screen(some Samsung logo), and then the screen goes black for 1 second, then it comes back to the first screen with the Samsung logo and then back to the black screen, all in a infinite loop.

Ive already tried going through the Windows 7 installation procedure again to rule out any weird bugs but it did me no good.

Ive also put in the Windows 7 dvd to run a repair, and it said that it did detect a Windows 7 OS installed, but found no issues


Here are my suspicions:

1. in the boot order menu, there is something ive never seen before: Windows boot manager
2. in the submenu of that enable/disable security option in the BIOS, the 3 options(i choose CSM), did i choose the right one?

Thanks in advance guys
 

scarletSkyFury

Honorable
Jan 23, 2014
4
0
10,510


Hm, i will let you know when I get home, im at work at the moment.

I dont think thats the issue, because i am able to get into the desktop of Windows 7 for the first time, its the first restart after that when i get the loop issue.

 

scarletSkyFury

Honorable
Jan 23, 2014
4
0
10,510
Update: So the model of the laptop is a NP270e5e

Yesterday night, i repated the process. Formatted and installed Windows 7, on the final step of the installation, it asked me to restart the machine to complete the installation, so i did. i went into the BIOS, set the HDD to 1st in boot, pulled out the DVD and after exiting the BIOS it went into the Windows 7 desktop just fine.

But after me installing the drivers, and doing a restart, the laptop goes into that strange loop mentioned in the above post.

Any idea guys?