New Seagate 2TB HD - Bricked out of the box?

shriketheavatar

Honorable
Jan 23, 2014
3
0
10,510
Hi all -

I just bought a brand new Seagate 2TB Barracuda ST2000DM001.

It's not showing up/registering in BIOS or once booted into Windows 7. I'll be cloning or transferring the image from my existing HD to the new one.

In any case, I've tried everything I can think of to get the drive to register (all possible SATA and power cord combinations). I even attempted to connect it using the same cord that my main HD is normally connected through, and it was still not recongnized by BIOS.

I also see and hear no evidence that the drive is even spinning up. Obviously I am planning on returning it to the retailer and getting a new one, but are there are other key things I can try to confirm that the drive is spinning up?

I'm running a Gigabyte GA-870A-UD3 motherboard with a 750W CoolerMaster power supply.
 
Solution
If the bios doesnt know about it then its highly unlike disk management will see it.
If its not even spinning up then I would check your sata power cable that comes from the PSU. I've even run into where the drive comes with a molex to sata power adapter and people hook it all up and then forget to connect the molex end of the adapter to one from the PSU. <grin>

shriketheavatar

Honorable
Jan 23, 2014
3
0
10,510


Thanks for the reply.

I did try hooking the drive up to the 'main' SATA connection and booting from a bootable USB drive I created. The drive was also not available from the Windows USB.

Also, wouldn't the drive at least be viewable from BIOS if I were to be able to initialize it in disk management? It isn't showing in BIOS at all.
 

popatim

Titan
Moderator
If the bios doesnt know about it then its highly unlike disk management will see it.
If its not even spinning up then I would check your sata power cable that comes from the PSU. I've even run into where the drive comes with a molex to sata power adapter and people hook it all up and then forget to connect the molex end of the adapter to one from the PSU. <grin>
 
Solution