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PC keeps restarting every 20 minutes to an hour for no reason.

Last response: in Components
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January 23, 2014 9:28:12 AM

guys i need you help :)  my pc keeps restarting all the time sometimes 3 times in a row then windows will do a error check to fix pc and tell me to restore it, this hasn't worked for me you guys are my last resort, my pc build is:

GIGABYTE 970A-DS3
GTX 550TI
8gb corsair ram
700 watt psu
1tb storage drive
120gb ssd kingstone
AMD FX8350 8 core 4ghz CPU

Hope you can help, thanks
January 23, 2014 9:32:32 AM

Hi, a couple of things first.

What brand is that PSU.
What OS are you using.
Are you playing/working when it shutdown, or it just does it even in idle.
When was the last time you cleaned you pc for dust?

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January 23, 2014 9:40:07 AM

Kurifox said:
Hi, a couple of things first.

What brand is that PSU.
What OS are you using.
Are you playing/working when it shutdown, or it just does it even in idle.
When was the last time you cleaned you pc for dust?



thanks for reply, i have windows 7 64bit and i was just surfing the net (facebook) (youtube) sometimes when i play games it happens and yes when it is idle its happened and its getting more regular now, i cleaned my pc free of dust about a week ago but im always keeping an eye on the dust situation in this machine. pc dosent over heat the motherboard, CPU and the ssd are all brand new well September they were installed, i have no idea what brand the psu is how do i check or do i gotta just open the case up?

this problem started about a week ago now.
thanks
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January 23, 2014 9:40:27 AM

Do a complete virus scan of your pc earlier similar thing happened with my pc because of virus
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January 23, 2014 9:43:02 AM

Billy Brown said:
Kurifox said:
Hi, a couple of things first.

What brand is that PSU.
What OS are you using.
Are you playing/working when it shutdown, or it just does it even in idle.
When was the last time you cleaned you pc for dust?



thanks for reply, i have windows 7 64bit and i was just surfing the net (facebook) (youtube) sometimes when i play games it happens and yes when it is idle its happened and its getting more regular now, i cleaned my pc free of dust about a week ago but im always keeping an eye on the dust situation in this machine. pc dosent over heat the motherboard, CPU and the ssd are all brand new well September they were installed, i have no idea what brand the psu is how do i check or do i gotta just open the case up?

this problem started about a week ago now.
thanks


If you open the case, you can see the label.
Also like the guy above sugested do a complete scan of virus (90% chance its one, unless PSU is to blame).
You can use two software a part from your anti virus.
Malware bytes is a really good one, and it catches everything.
Spy bot is a good antispyware that you can hve running in the background (you can also scan with it).

They are both free btw.
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January 23, 2014 9:49:31 AM

Kurifox said:
Billy Brown said:
Kurifox said:
Hi, a couple of things first.

What brand is that PSU.
What OS are you using.
Are you playing/working when it shutdown, or it just does it even in idle.
When was the last time you cleaned you pc for dust?



thanks for reply, i have windows 7 64bit and i was just surfing the net (facebook) (youtube) sometimes when i play games it happens and yes when it is idle its happened and its getting more regular now, i cleaned my pc free of dust about a week ago but im always keeping an eye on the dust situation in this machine. pc dosent over heat the motherboard, CPU and the ssd are all brand new well September they were installed, i have no idea what brand the psu is how do i check or do i gotta just open the case up?

this problem started about a week ago now.
thanks


If you open the case, you can see the label.
Also like the guy above sugested do a complete scan of virus (90% chance its one, unless PSU is to blame).
You can use two software a part from your anti virus.
Malware bytes is a really good one, and it catches everything.
Spy bot is a good antispyware that you can hve running in the background (you can also scan with it).

They are both free btw.


thanks guys il do a virus scan and also check out the brand of psu i have il report back shortly.
thanks for the replies
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January 23, 2014 10:28:14 AM

i managed to take a picture of my psu https://imagizer.imageshack.us/v2/960x540q90/849/mtse.j...
also did a complete scan of my pc and i got back this:
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2014.01.23.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Bizzle :: BIZZLE-PC [administrator]

Protection: Enabled

23/01/2014 17:51:51
mbam-log-2014-01-23 (17-51-51).txt

Scan type: Full scan (C:\|E:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 342710
Time elapsed: 14 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
F:\ConvertXtoDVD 3.3.4.106e And Keygen [1337x]\Keygen.exe (RiskWare.Tool.CK) -> Quarantined and deleted successfully.
F:\Sony Vegas Pro 11 (Built 370) (32 bits) (Multi-languages)\Sony Vegas Pro 11 Patch (32 bits).exe (PUP.Hacktool.Patcher) -> Quarantined and deleted successfully.

(end)

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January 23, 2014 10:33:30 AM

Did the virus scan solve your pc problem?
I ask because you may still need to manually hunt down files left behind by the virus that can affect you PC.
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January 23, 2014 10:44:36 AM

nostall said:
Did the virus scan solve your pc problem?
I ask because you may still need to manually hunt down files left behind by the virus that can affect you PC.


no but im doubting that its a virus problem anyway cause i re-installed windows 2 weeks ago because i just wanted to start a fresh on it and i only downloaded 1 thing which was world of warcraft once i installed the game and started to play it after a cuple of hours i had my first restart, since then its been doing it ever since ive also had a BSOD while i was playing WOW so i thought it may be a graphics card problem i downloaded a program that did a stress test on my graphics card and it passed i also got a stress testing program for the CPU just incase and that was fine also. now i get frequent restarts all the time whether im gaming surfing the web or just idle no idea why, ive been told it could be my PSU, Graphics Card someone else said it could be something to do with the bios, im not great with pc's so half the time im not sure what there really going on about. no idea if its been somehow fixed by the virus scanner tho not had a restart for 20 minutes or more now.
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January 23, 2014 12:08:37 PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: fc
BCP1: FFFFF880039CFADC
BCP2: 80000001CE075963
BCP3: FFFFF8800337E870
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\012314-11372-01.dmp
C:\Users\Bizzle\AppData\Local\Temp\WER-15256-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


also just happened to me so i copy what windows thing just popped up and ideas?
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Best solution

January 23, 2014 12:56:17 PM

This looks like a psu problem. Not much information available about CiT psu's but most of what I found with a Google search were negative.
The best option for determining if the psu is the problem is to borrow a known good, working psu of similar wattage (you can probably get by with a 500 watt unit) and hook it up and see if the problems persist of go away.
The next best option is a new psu from one of the following: Seasonic, XFX, Corsair (not the RM series, they are still having issues), EVGA Supernova series.
Here are a couple good reference links for quality:
http://www.eggxpert.com/forums/thread/323050.aspx
This is almost the same, but some revisions and comments within and from Tom's Hardware:
http://www.tomshardware.com/answers/id-1804779/power-su...

if you are going to or need to buy a new power supply, make certain it has Active Power Factor Correction; The simple explanation is that you can plug it into 230V or 120V without having to move a switch. There is more to it then that, but that is the simple reason. My quess is that your psu is NOT Active PFC since the label says " ....pfc compatable."
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January 23, 2014 2:12:59 PM

nostall said:
This looks like a psu problem. Not much information available about CiT psu's but most of what I found with a Google search were negative.
The best option for determining if the psu is the problem is to borrow a known good, working psu of similar wattage (you can probably get by with a 500 watt unit) and hook it up and see if the problems persist of go away.
The next best option is a new psu from one of the following: Seasonic, XFX, Corsair (not the RM series, they are still having issues), EVGA Supernova series.
Here are a couple good reference links for quality:
http://www.eggxpert.com/forums/thread/323050.aspx
This is almost the same, but some revisions and comments within and from Tom's Hardware:
http://www.tomshardware.com/answers/id-1804779/power-su...

if you are going to or need to buy a new power supply, make certain it has Active Power Factor Correction; The simple explanation is that you can plug it into 230V or 120V without having to move a switch. There is more to it then that, but that is the simple reason. My quess is that your psu is NOT Active PFC since the label says " ....pfc compatable."


Thanks for the help really appreciate it :) 
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