HELP CANT GET MY Gigabyte Radeon R9 270X 2GB Video Card TO WORK

tmunmk · Jan 23, 2014

Okay so this is my build that i had purchased for my little brother for christmas.
http://pcpartpicker.com/p/2wq78..

now i put the computer together and ran a system boot up to see if anything was doa. well i get response from the cpu fan, hdd, disk drive, and motherboard and obviously the power supply. (i guess the cpu works also cant really tell).

now i get no fan response from the gpu at all. my first thought was "great this ****ing **** is doa." but i put the gpu into my personal build
http://pcpartpicker.com/p/26nRR.

and the gpu boots up and shows my screen.
now my question... am i doing something wrong in my brothers build? or do i need a bigger wattage psu?
what confuses me is other builds i based this project on either used a 550 watt psu or the same 600w that i acquired.
please provide insight! Greatly appreciated!!

tmunmk · Jan 23, 2014

would my problem stem from the psu being semi modular?

Adam Schneider · Jan 23, 2014

Im sure you checked this but.... all connections are solid, no thermal paste got where it doesn't need to be, or all standoffs are in place?

davcon · Jan 23, 2014

Well you've concluded that the gpu works in your rig.
Next step would be testing the psu in your rig.
PITA I know.

Shaun o · Jan 23, 2014

Just a bit curios, but what happens if you put the card from your system into your brothers build.

If you are left with the same result.
Then it may be a case of forgetting to connect the eight pin 12v cpu pin block to the board.

The power to drive the card fan, comes via the Pci-e slot.
And the eight pin provides an extra power phase to drive the cpu.
But it also provides about 75 w of power to the actual Pci-e slots where the card is plugged into. So it is an indicator that the eight pin is not connected. and why no post of the system.

I would also check the revision of the bios of the board.
If the board has a speaker built in on it one short single beep means everything is working. Your board may have status leds that will tell you if there is an error defined by a two digit code, if so referto the manual and it will tell you the problem.

If you receive no beep errors.
And the cpu fan spins, and any system fans.
Then you should look at the bios revision of the motherboard.
It can be found in white print on the motherboard or there will be a sticker placed on the bios chip it`s self with the bios revision number. V 106 bios firmware will support a FX 6300 cpu, anything lower will not from reading off the asus cpu support page.

Also double check that the memory is placed in the right slots, Someone else posted something like this, and it turned out the board was very picky about the slots used causing no post.

Go through it step by step and you will find it is one in the list I have listed.
Last of all if the board has a jumper on the board to clear the cmos. just double check the two pins for normal operation are bridged. And the pins for cmos clear are not.
As it will stop a post of the board.

This may help you.

Adam Schneider · Jan 23, 2014

posted in wrong thread

tmunmk · Jan 23, 2014

davcon :

it would have to be working if everything else has power no?

tmunmk · Jan 23, 2014

Adam Schneider :

everything is firmly in place and everything is connected

Shaun o · Jan 23, 2014

The card would not work if you forgot to plug the eight pin from the PSU to the motherboard. it would cause a non post, even if you connected any extra Pci-e 12v power required for the card.

The slot needs the 75 w to signal and detect the card.
So the bios can see it in the slot, and the 75w from the pci-e slot drives the card as much as any extra pci-e 12v supplys to the card it`s self.

The result would be cpu and case fans spin but no boot or post of the board. just a black screen. and no post or error message, or beeps of the system.

tmunmk · Jan 23, 2014

Shaun o :

i only have a 4pin connected to the atx 12v slot there isnt another avaliable option for another 4pin.. what should i do?

Shaun o · Jan 23, 2014

Your right I just checked.
So the two six or eight pins for 12v pci-e are connected to the R9 270 X.

I suggest you have a look at the other reasons that I posted above.
Like I said the board can be picky about the slots memory is placed in.

tmunmk · Jan 23, 2014

well i just reconnected everything and the fans decided to spin so time to test this out...

tmunmk · Jan 23, 2014

Shaun o :

everything works now, only thing is i get no signal from the gpu to the screen..

tmunmk · Jan 23, 2014

well everything works.. doing the bios now ty guys for the help

tmunmk · Jan 23, 2014

well now i have another problem... saying chassis intrude! please check your system fatal error... system halted.

daniel jordis · Jul 4, 2014

this might be a little late but may i ask a question about the motherboard of both of you?
i asume you have a non-uefi motherboard and your brother has a uefi-motherboard, is that correct?
i too have a gigabyte r9 270 and it is not working in uefi boards but in the "old" bios ones it does.

WayneMW · Nov 26, 2014

I just got this card and I'm having the same issue. I connected everything properly, the fan on the card comes on when I power the card. The two pci-e six pin connectors light up green when the system powers up, but no display on the monitor. I'm trying to figure out what I'm doing wrong here.

HELP CANT GET MY Gigabyte Radeon R9 270X 2GB Video Card TO WORK

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