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My fiancés mother has a hp all in one ms200 model #ms225. I was getting rid of her viruses and it told me to reboot to comput

Tags:
  • HP Pavilion
  • Hewlett Packard
  • Systems
Last response: in Computer Brands
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January 23, 2014 6:43:27 PM

Need help with a hp pavilion ms200. Please help!!!

More about : fiances mother ms200 model ms225 rid viruses told reboot comput

January 23, 2014 7:04:48 PM

So reboot it then?
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January 24, 2014 10:28:10 AM

Obviously it didn't let me write the whole problem. I did reboot it and when I did it went to a blue screen with the hp logo and four options. F10=setup... Esc=boot menu... F11=system recovery.... And F9 diagnostics.

Pushing each one of these doesn't do anything and it's been over 12 hours later and it's still on the same screen
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Best solution

January 24, 2014 5:09:47 PM

ShaJohnson said:
Obviously it didn't let me write the whole problem. I did reboot it and when I did it went to a blue screen with the hp logo and four options. F10=setup... Esc=boot menu... F11=system recovery.... And F9 diagnostics.

Pushing each one of these doesn't do anything and it's been over 12 hours later and it's still on the same screen


try f11 and see if there is a factory restore
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