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First BSoD? Whats going on?

Tags:
  • Blue Screen
  • Computers
  • Systems
Last response: in Systems
January 23, 2014 10:56:26 PM

Hello,
my computer just bsod'd a second ago, but I don't know what caused it. The screen was only up for a second, I didn't get a good look at it.

It didn't really look like a BSoD though, it was blue, but I didn't see any messages saying 'critical failure' or anything like that.

I thought BSoD's were mainly just faulty hardware, but how else are they caused?

Also, is there any program / software I can use to test which part (if any) is causing this?

It is the first BSoD I've had since I got the computer May last year. Pre-assembled. I have Kaspersky Pure 3.0 installed, and have started running a virus scan.

Please help!

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January 23, 2014 11:05:55 PM

Hello.
Check EVENT VIEWER on computer manage.
Run a RAM checking (a faulty ram is a big problem) MemTest is a good one.
If you have overclocked your system save your configuration and roll back to normal clocks.
If you are thinking about virus problem check www.bleepingcomputer.com and download Combofix , Malwarebytes and run full scans. (Remove Kaspersky)
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January 23, 2014 11:33:45 PM

OK I ran event viewer, and it said I had 1 critical event which was a Kernel-Power?

I have no idea on this.
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January 24, 2014 12:26:45 AM

Tell me the event ID please.
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January 24, 2014 12:30:45 AM

41?

Is that what you're after?
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January 24, 2014 1:43:34 AM

Usually there is some long code that has a lot of zeros in it that identifies the problem since each problem has a code. for example (0x0000001a)

If you are unable to get that code since this only happened once with you, try to update all your drivers as BSOD can be caused by drivers also, not only hardware issues.

dulix11 said:
Hello,
my computer just bsod'd a second ago, but I don't know what caused it. The screen was only up for a second, I didn't get a good look at it.

It didn't really look like a BSoD though, it was blue, but I didn't see any messages saying 'critical failure' or anything like that.

I thought BSoD's were mainly just faulty hardware, but how else are they caused?

Also, is there any program / software I can use to test which part (if any) is causing this?

It is the first BSoD I've had since I got the computer May last year. Pre-assembled. I have Kaspersky Pure 3.0 installed, and have started running a virus scan.

Please help!


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January 24, 2014 2:00:01 AM

GeForce experience keeps bugging me to update my driver, I guess I'll have to get around to it. I'll update that and see how it goes.
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January 24, 2014 4:46:33 AM

Dullix fully update your pc and check if you have firmware updates for your build .
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