BSOD Kernel Windows Problem Nvidia 327 HELP

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M

maintz

Honorable
Jan 24, 2014
9
0
10,510
Hi everyone, I've been fighting with my computer for a while now, and I've tracked my problem down to my graphic card.

The thing is, that everytime I start up a game, or a "3D application" it shuts it down, and gives me a message about Windows Kernel Driver - something.
After this it goes into BSOD and I've found the following in BSODViewer:

It says that the problem is:

dxgkrnl.sys dxgkrnl.sys+5d140 fffff880`03e52000 fffff880`03f46000 0x000f4000 0x51fa153d 31-07-2013 23:58:53

dxgmms1.sys dxgmms1.sys+ff13 fffff880`03f46000 fffff880`03f8c000 0x00046000 0x5164dc13 09-04-2013 19:27:15

nvlddmkm.sys nvlddmkm.sys+14d5e4 fffff880`048ec000 fffff880`053e3000 0x00af7000 0x521fbf80 29-08-2013 13:39:12

I'm a rookie at computer tech, so please ask me for more information if needed.

I really hope you can help, thanks!
 
Solution
J
yep, you uninstalled it and windows plug and play sticks it back in for you a few seconds later.
(you have to turn off auto install of drivers before you uninstall then turn it back on after you install the driver. otherwise you get this nice little loop, you uninstall, the plug and play system sees your device and puts a driver update into the queue, the next time you reboot you are back to the old driver)

nvidia gave microsoft a core driver to install by default but it had bugs and they fixed them in their version but did not give it to microsoft. you need to go to them to get the updated version and use their installer.
http://www.nvidia.com/Download/index.aspx?lang=en-us
their uninstaller knows how to uninstall their drivers and...
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neieus

neieus

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Dec 29, 2011
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I hate to suggest it but have you considered just starting over and doing a fresh reinistall of windows? Also when you upgrade or downgrade are you using driver sweep to make sure all remnants of the previous drivers are gone?
 
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M

maintz

Honorable
Jan 24, 2014
9
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10,510
Actually, reinstalling my windows created the problem :(

Yes, I used Revo Uninstaller, and did it in Safe Mode aswell. Feels like I've tried everything. Could it be that my graphic hardware has simply burned out? If so, how do I check?
 
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B

blackcell989

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Jun 9, 2013
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I'll try and run a full virus scan to see if there is nothing fishy on your computer that is causing the BSOD.

http://www.malwarebytes.org/mwb-download/

Then if there is no infections found, I would go to Computer | right click on that | Manage | on the left hand tab, "Device Manager" | on the right window "Display Adapters" | click the + to expand | you should see the name of your graphics card | right click on that | uninstall

Reboot the computer. If you don't get a display on the screen, you may need to turn off your computer, remove the graphics card, connect the VGA or DVI cable to the port of the motherboard and use on board graphics.

Then from there re-download and install the graphics drivers.

If that all does not work, I would recommend calling NVIDIA and talk to their support staff. Maybe they can remote into your computer and run some diagnostic softwares.
 
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M

maintz

Honorable
Jan 24, 2014
9
0
10,510
Thanks for the answer, I will try checking for virus, sweep Nvidia again and try reinstalling the newest update. I doubt it will work but I will write back. Thanks for the help so far!
 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
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67,090
yep, you uninstalled it and windows plug and play sticks it back in for you a few seconds later.
(you have to turn off auto install of drivers before you uninstall then turn it back on after you install the driver. otherwise you get this nice little loop, you uninstall, the plug and play system sees your device and puts a driver update into the queue, the next time you reboot you are back to the old driver)

nvidia gave microsoft a core driver to install by default but it had bugs and they fixed them in their version but did not give it to microsoft. you need to go to them to get the updated version and use their installer.
http://www.nvidia.com/Download/index.aspx?lang=en-us
their uninstaller knows how to uninstall their drivers and set them up correctly. Just be sure to boot your machine before you run the installer (to make sure there is no pending install of the old driver they gave microsoft)


 
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Solution
M

maintz

Honorable
Jan 24, 2014
9
0
10,510
Thank you very much, I found out, using your help. I deleted my former Nvidia, and then went to Windows Update to unable auto update. I then restartet, and windows didn't download a Nvidia driver for me this time. I navigated through your link, and installed the driver. Running smooth now, thank you very much.
 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
this is how you prevent the plug and play from attempting to install a device driver.
http://www.windowsobserver.com/2009/12/29/turn-off-windows-7-automatic-driver-installation/

windows update will also do driver installs, sometimes if the driver is in use it will queue up the driver to be installed on the next boot. I don't think there is a good way to remove a queued driver though. (but I have never looked, i would think there is a way. you would need one if the driver was broken)
 
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