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Flash Video Freezes Computer, Audio Loops

Tags:
  • Flash Player
  • Driver Failure
  • Systems
  • Video Driver
Last response: in Systems
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January 24, 2014 12:00:14 PM

Just as the title says. I'll be watching a YouTube video or a Flash Player video on BBC and the CPU usage spikes to 100%. Usually if I'm streaming 720 or 1080, but it has happen with 360 resolution.
I can run Minecraft and Assassin's Creed II as usual. I played them both for an hour with no problem. I can also watch 1080 videos that are already on my computer. So I have definitely pinpointed it to Flash.

My GPU isn't overheating or anything, nor is the CPU. Everything is right around 35C... 40C max, if I have lots of things running.
I've updated Flash and Java.
I uninstalled all of my NVIDIA drivers then downloaded and reinstalled the most recent ones.
This has been occurring in the last month, but is more noticeable now.

It looks as if Flash is crashing my NVIDIA driver. I've gotten a bubble that says Windows Kernel Mode Driver NVIDIA 332.21 has crashed and was restored. (Something along those lines.)

Mainboard : Dell 0C2KJT
Chipset : Intel H57
Processor : Intel Core i3 550 @ 3200 MHz
Physical Memory : 4096 MB (2 x 2048 DDR3-SDRAM )
Video Card : NVIDIA GeForce GT 430
Hard Disk : Seagate ST3750528AS ATA Device (750GB)
Hard Disk : Seagate FreeAgent (1000GB)
DVD-Rom Drive : Toshiba-Samsung DVD+-RW TS-H653H
Monitor Type : Samsung SyncMaster - 23 inches
Network Card : Atheros Communications AR928X Wireless Network Adapter (PCIe)
Network Card : Broadcom NetLink BCM57788 Gigabit Ethernet PCIe
Operating System : Windows 7 Home Premium Home Edition Media Center 6.01.7601 Service Pack 1 (64-bit)
DirectX : Version 11.00

More about : flash video freezes computer audio loops

January 24, 2014 12:01:57 PM

Are you using Chrome as your browser?
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January 24, 2014 3:11:18 PM

Alec Mowat said:
Are you using Chrome as your browser?


Yes. Sorry, I forgot to mention that.
I know Chrome is supposed to update Flash for itself...
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January 24, 2014 3:20:48 PM

I had major issues with Chrome causing lockups and crashing, I've switched to Firefox and never looked back. I just installed a simple Chrome-style skin
https://addons.mozilla.org/en-US/firefox/addon/fxchrome...

I believe it's an issue with Chrome, IMHO. But you are welcome to troubleshoot further.
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January 24, 2014 3:37:39 PM

Alec Mowat said:
I had major issues with Chrome causing lockups and crashing, I've switched to Firefox and never looked back. I just installed a simple Chrome-style skin
https://addons.mozilla.org/en-US/firefox/addon/fxchrome...

I believe it's an issue with Chrome, IMHO. But you are welcome to troubleshoot further.


Thanks for the suggestion. I'll try Firefox. The problem did occur when I tested it with IE.

If anyone else has other experiences with this, it would be nice to hear.
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January 24, 2014 4:25:21 PM

I tried Firefox. It still freezes the screen and cursor, and audio loops.

I even did a BIOS update.

This time it prompted my system to reconnect to our wi-fi.
I'm really not sure what's going on here.
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January 24, 2014 5:08:23 PM

Not BIOS, potentially videocard.

Potentially a Virus though, try running Malware Bytes and see if you get anything.
http://www.malwarebytes.org/
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January 26, 2014 1:39:22 PM

Alec Mowat said:
Not BIOS, potentially videocard.

Potentially a Virus though, try running Malware Bytes and see if you get anything.
http://www.malwarebytes.org/


Nothing.

I tried two older drivers: 285.62 and 310.90.
Nothing has changed.
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Best solution

January 26, 2014 3:23:20 PM

Must be a corrupt flash install.

Did you try removing it from Add remove programs and reinstalling from the website?
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January 26, 2014 4:51:02 PM

Alec Mowat said:
Must be a corrupt flash install.

Did you try removing it from Add remove programs and reinstalling from the website?


Shoot. Didn't mean to choose that as the answer necessarily.

For Flash, I should try that again.
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January 26, 2014 5:48:31 PM

maggie15 said:
Alec Mowat said:
Must be a corrupt flash install.

Did you try removing it from Add remove programs and reinstalling from the website?


Shoot. Didn't mean to choose that as the answer necessarily.

For Flash, I should try that again.


Even delete the directory before you reinstall if you can find it.
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January 27, 2014 10:56:29 AM

The problem has definitely been reduced. Thank you, Alec!
I've been able to watch two HD music videos with no problem. Last night I was watching a movie and made it through an hour with no issues, but a few freezes started cropping up part way through.

For others reading this, the things that actually made a difference:
-Cleaning out temp files
-Doing clean installs of my browsers and Flash

I'm not sure if doing a rollback on my NVIDIA driver helped or not... I'll have to see what happens when I do feel that I need to update them. I know other people have this problem, so we'll have to see what NVIDIA says until then.

EDIT: I spoke too soon. I just had a 480p video freeze momentarily.
Still, the problem has been reduced.
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January 27, 2014 3:40:14 PM

Have you tried HTML5?

Not all videos on youtube are offered in HTML5, however if you get the same issues, you know it's not flash, it's probably the videocard
http://www.youtube.com/html5

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May 10, 2014 9:21:40 PM

Are you sure this is solved? Because I was having the same issues and a rollback of my Wireless Atheros driver actually fixed the problem. I tried a TON of other rollbacks/changes before this and it is for sure the culprit. I am really baffled by how this is the most updated driver....they should have had a patch months ago.
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May 11, 2014 5:10:53 AM

JingoisticFreedomEagle1776 said:
Are you sure this is solved? Because I was having the same issues and a rollback of my Wireless Atheros driver actually fixed the problem. I tried a TON of other rollbacks/changes before this and it is for sure the culprit. I am really baffled by how this is the most updated driver....they should have had a patch months ago.


The error reported was a videocard crash, so there's no reason to investigate the wireless driver.
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October 2, 2014 7:57:11 AM

I may have solved the problem, uninstall adobe flash player and everything adobe flash, uninstall all browsers including IE you can reinstall it through features, look it up if you don't know how.

Also if you have AMD, open Catalyst Control Center (CCC) and on the tab where it says VIDEO click that, a sub menu will appear, click Global Video Quality, then un-check Enforce Smooth Video Playback. This should help. Reboot and reinstall everything, browsers and Adobe Flash.

But most likely it may freeze again, it's really Adobe Flash player it seems like it's interfering with the video card drivers, it's not the video card, it's that corrupt Adobe flash player it seems like, but who knows, all I know is these Operating systems we use all have a ton of bloatware just to spy on us from the NSA, that's all it is.

In conclusion, just get rid of Adobe Flash player and just download the videos you watch, there's ton of extensions out there, only 1 works very well to download youtube videos it's called, YouTube Video Downloader also another extension to install is called I don't care about cookies. I use opera. I'm thinking of switching to something different soon, probably IE 11.
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