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external harddisk trouble

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January 24, 2014 11:06:57 PM

hi..i am havin a lil trouble with my xtrnl hard disk(1 tb).it ws workin fine til the othr day and suddenly when i try to access the files and folders,they donot open and it says "not responding".All my data is in there,so please tell me what to do.
a c 294 G Storage
January 25, 2014 12:44:02 AM

If it's mains-powered, try unplugging it from mains supply then plug it back in.

You need to keep your important data backed up to a second hard drive, one is not enough
A hard drive can fail without warning at any time, then your data will need very expensive professional recovery!

Believe me, I've been there. Lost 3 years of digital pictures. Lesson learned. Now I keep three backups of everything on three external hard drives.
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January 26, 2014 9:06:08 PM


i have tried unpluggin and pluggin it back on several times and it still doesnt work.n i cannot copy the stuff into ma laptop cz its gettin stuck again.is there anythng i can do?
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a b G Storage
January 27, 2014 12:10:20 AM

What brand and make is the external hard drive?
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