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video dxgkrnl fatal error

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  • Graphics
Last response: in Graphics & Displays
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January 25, 2014 2:16:49 AM

I recive this blue screen after i turn on the computer. and before i closed it the day before i played the game (tomb rider). It also started to happen after i installed tomb rider i guess and previously i had problems with sims 3 because it wouldn't work and i couldn't figure out why so i reinstalled it a couple of times as i found out i should only change compatibility settings. I also becaouse of that thought and upgraded some drivers that the dell site offered me (i have dell inspiron 5537, 8 gb ram and radeon hd 8850m-i have a laptop). Idk what to do please help:( 
if you need aditional dettails i will add them

More about : video dxgkrnl fatal error

March 9, 2014 5:37:52 AM

I have the same laptop with the same problem, have you solved it?
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March 10, 2014 12:42:51 PM

Luca Tartarini said:
I have the same laptop with the same problem, have you solved it?

actually i did...i did a system restore.. google it up it's not hard. The reason why it happend was probably because i don't know why i thought that directx was missing so i installed it. I guess it somehow ''argued with the original'' :)  I suggest you not to install unecesary drivers though because maybe you did one too much and it screws up the computer:/
hope this helps:) 
P.S:: i tried to find other ways to do it because i was afraid to lose my saved games but it doesn't affect anything maybe just unninstalls it but saves remain after you redownload:) 
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July 5, 2014 4:18:12 AM

I installed win 8.1 on a Acer Aspire E1-572G and got the screen after the most recent update. From Acer's download page I got the right VGA drivers and intalled those (got a warning that the ones installed were more recent and ignored it).
After this instalment, the laptop worked without any further problems.
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July 18, 2014 9:06:26 AM

I also got same issue in same laptop....
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July 18, 2014 9:22:27 AM

Traveljack2014 said:
I installed win 8.1 on a Acer Aspire E1-572G and got the screen after the most recent update. From Acer's download page I got the right VGA drivers and intalled those (got a warning that the ones installed were more recent and ignored it).
After this instalment, the laptop worked without any further problems.


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