Takes ~5 minutes to connect to network after booting up

mrfaces

Distinguished
May 6, 2010
83
0
18,630
I bought an HP all in one back in November.
A few weeks later once in a great while it would take about 5 minutes to connect wifi to my network.
For the past month, month and a half it has increased to 90% of the time I boot up in the morning it takes about 5 minutes for my computer to connect to my wireless network.

My modem and router is right next to the computer.

I called HP tech support and of course they are worthless.
They keept transferring me to different reps. Then after explaining again to the third person, she says she has to to transfer me to a different team which will charge me a fee.
It is covered under warranty but she says it only covers hardware.

Anyway my other devices (Surface Pro, iPad, iPhone) connect immediately no problem when first booting up.

Any help would be appreciated.
 

Savvy

Distinguished
Nov 9, 2011
27
0
18,540
Few things you can do.

1. After restart when the laptop is trying to connect. Try troubleshooting.

2. Make sure you have a copy of the wirelss driver at hand. Goto device manager and right click wireless device and uninstall. Also check the remove software. Restart. After restart windows will try to reinstall the software and it does not do it manually. Then connect to wireless network. See if this makes any difference.