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Internet doesn't work on certain users?

Last response: in Wireless Networking
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January 25, 2014 11:30:02 AM

The internet is connected, and it says it is, but on 2 out of 3 users the internet doesn't work at all. The one user it does work on is the administrator. I have used Kaspersky RescueCD and it found nothing, except for some adware which was removed. I have used a couple different antiviruses and no luck. Please somebody help. Thank you.

More about : internet work users

January 25, 2014 1:48:17 PM

In Control Panel, under Users, do the other two show up as 'Standard' users?

Try using the Admin user account, delete the other two users, then re-start the computer and then add them back in. Re-start the computer.
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January 25, 2014 3:52:42 PM

Thanks I'll try this in a bit
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January 25, 2014 6:14:17 PM

It didn't work
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January 26, 2014 4:06:40 AM

Help is on the way!
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Best solution

January 26, 2014 5:00:27 AM

It's probably Kaspersky firewall and/or parental control issue. Go into it and check those settings for the users and that the adapter is set to trusted.
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January 26, 2014 5:34:59 AM

RussK1 said:
It's probably Kaspersky firewall and/or parental control issue. Go into it and check those settings for the users and that the adapter is set to trusted.


Thanks Russ! I stopped using Kaspersky and now exclusively rely on Malwarebytes and MSE (Defender in Win8).

Hope your suggestion works for this guy!

BTW, no Portillo's for the next 2 days; too cold!
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January 26, 2014 5:57:23 AM

Ubrales said:
RussK1 said:
It's probably Kaspersky firewall and/or parental control issue. Go into it and check those settings for the users and that the adapter is set to trusted.


Thanks Russ! I stopped using Kaspersky and now exclusively rely on Malwarebytes and MSE (Defender in Win8).

Hope your suggestion works for this guy!

BTW, no Portillo's for the next 2 days; too cold!


Welcome.

No Portillo's is a bad thing.
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January 26, 2014 3:57:16 PM

Thanks guys I'll look into this in a bit
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January 26, 2014 4:26:29 PM

There were no parental controls setup
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January 27, 2014 6:56:29 AM

From the administrator user account check privileges of other users in Windows user accounts and family safety.
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