Solved

Internet doesn't work on certain users?

The internet is connected, and it says it is, but on 2 out of 3 users the internet doesn't work at all. The one user it does work on is the administrator. I have used Kaspersky RescueCD and it found nothing, except for some adware which was removed. I have used a couple different antiviruses and no luck. Please somebody help. Thank you.
10 answers Last reply Best Answer
More about internet work users
  1. In Control Panel, under Users, do the other two show up as 'Standard' users?

    Try using the Admin user account, delete the other two users, then re-start the computer and then add them back in. Re-start the computer.
  2. Thanks I'll try this in a bit
  3. It didn't work
  4. Help is on the way!
  5. Best answer
    It's probably Kaspersky firewall and/or parental control issue. Go into it and check those settings for the users and that the adapter is set to trusted.
  6. RussK1 said:
    It's probably Kaspersky firewall and/or parental control issue. Go into it and check those settings for the users and that the adapter is set to trusted.


    Thanks Russ! I stopped using Kaspersky and now exclusively rely on Malwarebytes and MSE (Defender in Win8).

    Hope your suggestion works for this guy!

    BTW, no Portillo's for the next 2 days; too cold!
  7. Ubrales said:
    RussK1 said:
    It's probably Kaspersky firewall and/or parental control issue. Go into it and check those settings for the users and that the adapter is set to trusted.


    Thanks Russ! I stopped using Kaspersky and now exclusively rely on Malwarebytes and MSE (Defender in Win8).

    Hope your suggestion works for this guy!

    BTW, no Portillo's for the next 2 days; too cold!


    Welcome.

    No Portillo's is a bad thing.
  8. Thanks guys I'll look into this in a bit
  9. There were no parental controls setup
  10. From the administrator user account check privileges of other users in Windows user accounts and family safety.
Ask a new question

Read More

Wireless Network Kaspersky Internet