Windows 7 Computer Won't Recognize Long-standing External Harddrive

Caliclo

Honorable
Jan 25, 2014
3
0
10,510
I've got a Western Digital external HDD 1021. I used it on an XP computer for a year or two before I purchased my current Dell Inspiron M5110 laptop with Windows 7 installed. I've had the laptop about two years now and I've been using the external drive as needed, plugging and unplugging on a regular basis.

Last week, I plugged in the drive and my computer did not recognize it. The HD hums and the light is on (not blinking), but I can only see it in Disk Management. I've tried it on other computers (an XP and a Windows 8) and with another USB cord. Neither attempt makes a difference. I can see it in Disk Management as "Disk 1: Basic: 1863.01 GB: Online; Unallocated," but it's not listed as a disk on the volume above, which means I can't assign it a letter in the traditional way. It was previously assigned as "D" drive, but cmd won't recognize it, so I assume it has lost that designation. I could format the drive to get my space back, but I've got about 1 TB of data on the drive and would prefer not to lose it all.

When the drive first started giving me problems, three or four days before it quit, a run through cmd: chkdsk /f would solve my problem. Now cmd doesn't recognize the drive. I uninstalled and reinstalled the driver, but that didn't help either. I've exhausted my knowledge on the troubleshooting front. Any help or suggestions y'all have would be greatly appreciated.

Thank you!
 
Solution
You've tried in more than one computer and with another USB cable and it still didn't work. This narrows it down a lot - it's the drive itself that isn't working.

Take the drive out of its enclosure and connect it as an internal drive using a SATA cable. If you're lucky, the disk itself is OK and you will be able to retrieve your files this way - maybe even keep using the disk as an internal disk.

If it still doesn't work, you can find a company that provides data recovery services. Mind you, it's an expensive service. :(

Good luck!!!
You've tried in more than one computer and with another USB cable and it still didn't work. This narrows it down a lot - it's the drive itself that isn't working.

Take the drive out of its enclosure and connect it as an internal drive using a SATA cable. If you're lucky, the disk itself is OK and you will be able to retrieve your files this way - maybe even keep using the disk as an internal disk.

If it still doesn't work, you can find a company that provides data recovery services. Mind you, it's an expensive service. :(

Good luck!!!
 
Solution

Caliclo

Honorable
Jan 25, 2014
3
0
10,510
Thank you. I connected it directly and got nothing. At least I know I'm not missing something obvious. I guess it's time to wipe the drive and start over. The data recovery option is useful for a lot of people, but I'm not quite that desperate. Most of the data is replaceable.

Thank you again for your help. Have a great evening.