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Stability problem with Star wars: the old republic

Last response: in Video Games
January 26, 2014 2:45:42 PM

I bought a new PC 6 months ago and I've played several different games on it without having problems, until I started playing SW:TOR a month ago. Here is what happens: once a day (very rarely 0 or 2 times), while I am playing this particular game, my computer starts dying and either restarts by itself, or I have to cold restart it. I don't know if there is any particular term for this, so I will describe it: at first my frame rate drops to 1 fps. This continues for like 10-20 seconds, and then the pc starts to make a sound kind of like a car (you've probably heard a pc make that sound before), and then I have to restart, or the pc restarts by itself.
The game itself runs smoothly at 60 fps on the highest graphics settings right up until the point this thing happens. Again, this happens only once per day while I am playing SWTOR. I've played games that are more hardware demanding than SWTOR and I haven't had this issue.
Has anyone had the same issue? If so, what did you do? Can the game itself be the cause? I actually like it and don't want to stop playing just yet. Should I try changing the graphics settings? Any advice would be appreciated.

Here is my rig:
Intel i5 3570 not oc'd
gigabyte GTX 660
psu fsp 600W
foxconn H77MXV-D
kingston hyperx 8gb 1600
January 26, 2014 2:50:16 PM

What is the PSU brand and model?
What case are you suing?
What CPU cooler are you using?

And also Foxconn is not really quality motherboard manufacturer. It might run without problems if you have a Pentium or an I3, but I5 and I7 is not something that I would put in a Foxconn motherboard.
January 26, 2014 3:47:18 PM

I'm using the stock CPU cooler. My PSU is FSP (aka Fortron) 600W. I can't tell you the exact model, but it's about average quality. And my case has a good airflow, front and back cooler, with decent cable managment. I've been checking my temperatures while playing and they've been normal. CPU tops at around 60 C, and the GPU at 50 C. I haven't checked them at the exact moment my PC starts dying though. Voltages are normal.
Shneiky, why did you mention my motherboard? A side comment, or do you think it could be the cause? I haven't updated my BIOS since I got it, could that make a difference?
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January 26, 2014 8:24:13 PM

Well, if you are certain the PSU is not the problem and the temps look good, there are 2 available options - software or hardware.

Software problems might be driver issue (specifically with SWTOR) or the the game itself, virus or OS issue.

But since you mentioned "sounding like a car" it makes me believe it is a hardware issue and the only one I can think of is the motherboard. If I have to classify motherboard vendors in tiers in terms of quality:
1 - Asus, ASrock, Gigabyte
3 - Foxconn, Biostar, ECS

And tier 3 is something that might run well with a low CPU, but I would never trust it to put a High-end CPU in there. Of course, a lot of people might argue and many might be right, but the Tier 1 has proven itself over the years, while the other ones (specially tier 3) have been shown issues in 1 model or another.

Before we jump to conclusions, try reinstalling the game, then drivers, run an anti-virus check. If the problem persists, maybe fresh installation of windows if you can. If that doesn't help, I guess the probability of a motherboard problem is true. What puzzles me is that it only happens when you play SWTOR, so my bet atm is a software issue.

PS. Well BIOS is rarely the issue, but it is a possibility.
February 7, 2014 12:27:39 PM

It's fixed now. I reconnected all the power cables and I haven't had the problem since. So it must have been a loose power cable.