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my lg ggc-h20l blu-ray sata player won't play blu-rays

Last response: in Storage
January 27, 2014 2:00:47 AM

Hi everybody, I have an LG ggc-h20l blu-ray/hd-dvd/dvd/cd player, it play dvd's and cd's but whenever I put ANY blu-ray in I get this message

Windows Media Player cannot play the DVD. The disc was created in a manner that the Player does not support.

I upgraded the firmware from the LG website but still have no luck

any suggestions?