- Jan 22, 2014
- 20
- 0
- 10,510
Whenever I try to open CCC, i get an error message pop up and say this. I've tried reinstalling several times, but no luck. I did a bit of googling and tried the fix where you make sure that "Users" isn't hidden, but i had no luck with that as well. I'm stumped here, help please. This is a brand new build, I'm running an AMD A10-6800k on an ECS A75F2-A2 board. Here is the log of the crash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: CCC.exe
Application Version: 4.5.0.0
Application Timestamp: 5254e12e
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.7601.17514
Fault Module Timestamp: 4ce7c7f0
Exception Code: c0000005
Exception Offset: 00000000002f3752
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 5a28
Additional Information 2: 5a287ebd000cc2258974d7e805c7b1a8
Additional Information 3: 8fe0
Additional Information 4: 8fe07a9fd55175949eab0500893e6a98
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Problem signature:
Problem Event Name: APPCRASH
Application Name: CCC.exe
Application Version: 4.5.0.0
Application Timestamp: 5254e12e
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.7601.17514
Fault Module Timestamp: 4ce7c7f0
Exception Code: c0000005
Exception Offset: 00000000002f3752
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 5a28
Additional Information 2: 5a287ebd000cc2258974d7e805c7b1a8
Additional Information 3: 8fe0
Additional Information 4: 8fe07a9fd55175949eab0500893e6a98
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Facebook
Twitter
Instagram