- Aug 23, 2012
- 9
- 0
- 10,510
Hi there,
I am trying to fix my friend's HP Probook laptop. This is a Windows 7 Pro based system and it has recently started hanging on the Windows 7 boot logo. I tried booting in safe mode and it hangs while loading a driver for avg (avgidshx.sys). I ran the HP boot menu health tests and the memory test passes but the hard drive test fails instantly. Booting to command prompt using my own Windows 7 Home Premium DVD and running chkdsk confirms that the Windows partition (D) has multiple errors (the chkdsk process actually failed at 10% after finding 3 errors and advised it could not continue in read-only mode) although the HP Recovery (E) and Tools (F) partitions check out okay.
I have ordered a new hard drive but I wondered what the best way to proceed is in terms of re-installation. Is it worth trying to clone the damaged hard drive to the new one in it's entirety to possibly avoid re-installing Windows (depending on the extent of damage to the Windows partition), or maybe just cloning the HP Recovery and Tools partitions to the new hard drive so I can re-install Windows 7 Pro? The other potential problem is that the HP Windows 7 Pro DVD doesn't appear to have been included with the system (there is only an HP Windows XP DVD provided) so I believe the Windows 7 Pro installation files are on the recovery partition only.
All advice greatly appreciated!
Many thanks
I am trying to fix my friend's HP Probook laptop. This is a Windows 7 Pro based system and it has recently started hanging on the Windows 7 boot logo. I tried booting in safe mode and it hangs while loading a driver for avg (avgidshx.sys). I ran the HP boot menu health tests and the memory test passes but the hard drive test fails instantly. Booting to command prompt using my own Windows 7 Home Premium DVD and running chkdsk confirms that the Windows partition (D) has multiple errors (the chkdsk process actually failed at 10% after finding 3 errors and advised it could not continue in read-only mode) although the HP Recovery (E) and Tools (F) partitions check out okay.
I have ordered a new hard drive but I wondered what the best way to proceed is in terms of re-installation. Is it worth trying to clone the damaged hard drive to the new one in it's entirety to possibly avoid re-installing Windows (depending on the extent of damage to the Windows partition), or maybe just cloning the HP Recovery and Tools partitions to the new hard drive so I can re-install Windows 7 Pro? The other potential problem is that the HP Windows 7 Pro DVD doesn't appear to have been included with the system (there is only an HP Windows XP DVD provided) so I believe the Windows 7 Pro installation files are on the recovery partition only.
All advice greatly appreciated!
Many thanks
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