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my laptop can start up normally but the desktop screen was blank, no icon at all. can anyone help? thank you

Last response: in Windows XP
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January 28, 2014 5:48:16 AM

My laptop was normally shut down during the last use. Now I can turn on my laptop normally but the desktop background was blank and no icon shown. What should I do?
January 28, 2014 6:21:35 AM

Chose "LOGOFF", and see if there is another windows "user account" that has the icons--maybe you accidentally loggedon to an account other than the one you were used to seeing the icons in.
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January 28, 2014 6:42:29 AM

So you see no desktop icons? Do you see the taskbar? If not then "explorer.exe" is not running. Open task manager (ctrl+shft+esc)> file new task> type "explorer.exe" and run.
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Best solution

January 29, 2014 9:23:11 AM

If it wasn't that you inadvertantly logged onto a different windows account than the one with your shortcut icons on the desktop, then that could very well be a sign that there are corrupt system files (causing unexplained behavior [like the disappearence of shortcut icons on the desktop]).
Do a full anti-virus scan.
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