Is my fx8350 bad?

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B8rad88

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Jan 11, 2014
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Hi All. I just ran Prime95 and I got some errors. I'm using a fx8350 with the stock cooler which I know sucks. I don't know what the errors mean though, and I'm not over clocking or anything. I used CPUID HWMonitor to watch the temps and My cpu went all the way up to 74C. Do these errors mean my cpu is bad or something? Also the CPU always seemed to run hot. What should I do send my processor in for warranty or something? Ill include my specs and screenshots if that helps.

Specs:
-CPU: AMD FX-8350 EIGHT-CORE 4GHZ 16MB 125W AM3+CPU
-Graphics Card: XFX Radeon Double D HD 7950 3GD5 2xMiniDP HDMI
-Motherboard: Asus AMD 990FX Atx 4 Dimm DDR3 Tuf Sabertooth R2.0
- RAM: Kingston 16GB DDR3 1600MHz Kit 4x4GB CL9 XMP
- PSU: 750w COOLMAX ZP-750B APFC/V2.3/EPS12V/V2.92 80+BRONZE
- SSD: OCZ 120GB AGILITY 3 SERIES SATA III 2.5 INCH SSD
- HDD: Toshiba 2TB 7200 rpm 3.5" SATA HDD
- Disk Drive: LG 14X SATA Blu-Ray Burner OEM w/ 3D Playback

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killakallies
I'm simply stating that if it is due to something a user did wrong, they will know. If it's due to thermal paste, improper case airflow, or if there are any signs of overclocking not gonna fly. And you are correct it shouldn't fail under 100% load for hours at a time, shouldn't even reach the point of 62c. But if improper measures are in place on the system to support 100% load for hours such as increased airflow and a proper cooling solution for the CPU then you will damage the chip. Every time it overheats to shut off point you have just increased the chances that you have degraded the CPU components by thermal breakdown. Consumer CPU's are not designed around the idea that they are going to be used at 100% at all times.
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B8rad88

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Jan 11, 2014
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is that bad though? It usually runs at normally at 44c and 58-60c when gaming, but when running prime95 it went up to that 74c. Shouldn't it at least be able to run the program properly without over heating? This makes me think something is wrong with the processor. I don't want it to give out in a month or something. The warranty on the chip says if I use any other cooler besides the stock cooler I void the 3yr warranty. Is there anyway to test if my CPU is still good? Should I send it into AMD for warranty? If I got a new one screw the warranty I'll put a h100i on it or something. But my biggest fear is putting a different cooler on it now and the chip goes out anyway and I'm screwed.
 
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B8rad88

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Jan 11, 2014
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man I cant chose a best answer from these selections! The question was is my processor bad? While the answers are: that's too hot. Sorry but I knew that. Sometimes my screen would go blank and the processor fan would be roaring and require a hard reset so I'm pretty sure something is up with the processor. So I guess I'll answer my own question. AMD says:

RMA Process Information

Once we have received your valid PIB(s) at the AMD Returns Center, you
will receive an email stating your part(s) were received and are
undergoing a V/M (Visual Mechanical) Inspection.

Visual Mechanical Inspection:
Please note that your processor(s) will be subject to V/M Inspection
upon arrival at the AMD Returns Center, and must pass this inspection
before your warranty claim can be approved. Should your processor fail
V/M inspection, a Customer Support Analyst will be in contact with you
by telephone or email with this information. You will receive your
original processor approximately 3-5 business days from the ship date
from the AMD Returns Center, depending upon your location.

For information on AMDs “Processor in a Box” limited warranty, please
click http://www.amd.com/us/warrantyinfo.

Once you have received this notification email and your processor(s)
pass the VM inspection, it usually takes approximately 2 business days
for your replacement part to ship. You will receive your
replacement(s) approximately 3-5 business days from the ship date from
the AMD Returns Center, depending upon your location.

They should be able to tell if its bad! Hope this solves the problem! looks like it will take a couple of weeks to tell so I'll give you all an update later. Hopefully by the time the walking dead mid season Premier!
 
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ElMoIsEviL

ElMoIsEviL

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Jan 10, 2006
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Hmmm... well about your screen going blank... that could be a power supply or VGA issue. On the VGA side, it could be due to there being too much heat inside the case or it could be due to faulty power delivery. On the motherboard/CPU side a faulty power delivery mechanism would lead to CPU errors, blank screens and occasional reboots/hard lock ups.

I wouldn't RMA your CPU just yet. I would obtain something like a Cooler Master Hyper 212 EVO and try that first to see if it helps cool the CPU down. Either way you can use it with your new CPU if your old one turns out to be defective.

It's a really cheap cooler for the performance it is able to deliver: http://www.newegg.com/Product/Product.aspx?Item=N82E16835103099

Would you happen to have another power supply to test with?
 
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B8rad88

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Unfortunately I don't have an extra power supply on hand. Also the screen going black is very rare. All of the parts are fairly new all only 8 months old and I have only had issues with the CPU overheating. I know a fan cooler is most likely necessary. But you don't think I should do a RMA? When the temp goes that high? I think the stock cooler should be able to keep a stable temp when running prime95 especially when I'm not even overclocking. Its a fast processor and should be able to handle that kind of task . I have complained a lot to AMD over the past day or two before even coming here to ask why. I honestly don't even think it will fail their inspection. But I'm just so mad It gets that hot. Why would they put something out and force people to use their junky heat sink if it doesn't even work for anything besides web browsing at a substitutable temp! That's why I want to return it and get a new one. I feel that it has worn out the components over the last 8 months of use. If they gave me a new one at least I would have some piece of mind. However, would it just be best to let it go and get a heat sink and void the warranty or try to get a replacement then void the warranty? My thought is the worst they can say is no. But if there is something wrong then at least it can get solved.?

 
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killakallies

killakallies

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Jan 22, 2014
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A heat sink won't void your warranty. When the CPU get's too hot it will shut itself down as an emergency fail safe this will cause your screen to go black and your fans to roar as there is no longer a fan control software regulating them. Every notice the fans roar during POST? Same effect only it's a thermal shutdown and not your system performing start up tests. Exposing your CPU to above safe temperatures and having a thermal shutdown occur many times will cause degradation in the chip eventually causing it to function very poorly thermally and visibly or just stop working. I would say to try and RMA it but if AMD finds that the CPU burnt up not due to a issue with the chip but due to a bad thermal solution i.e. insufficient airflow to their stock cooler, you will get your original processor back. But it's a pretty small item to ship and there is always a chance it will pass under the microscope and you will get a new processor. So I say hey! Send it in worst case scenario the just send it back to you.
 
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GhislainG

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Jul 16, 2008
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That would imply a bad design from AMD because the processor should be able to protect itself; after all an HSF could stop working or fall off. Even if that happened, the processor shouldn't get destroyed. I know for a fact that an Intel processor isn't damaged if that happens and I presume AMD provide similar protections. If 62°C should be the safest maximum, then the CPU should start throttling to prevent temperature from increasing. I would RMA that CPU if it fails to run Prime95 without errors.
 
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GhislainG

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A good processor doesn't fail even if the utilization is kept at 100% for several hours. I've run Prime95 on several systems for 12 hours straight and they never failed. This just isn't normal if the memory and other components are working properly.
 
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killakallies

killakallies

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Jan 22, 2014
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I'm simply stating that if it is due to something a user did wrong, they will know. If it's due to thermal paste, improper case airflow, or if there are any signs of overclocking not gonna fly. And you are correct it shouldn't fail under 100% load for hours at a time, shouldn't even reach the point of 62c. But if improper measures are in place on the system to support 100% load for hours such as increased airflow and a proper cooling solution for the CPU then you will damage the chip. Every time it overheats to shut off point you have just increased the chances that you have degraded the CPU components by thermal breakdown. Consumer CPU's are not designed around the idea that they are going to be used at 100% at all times.
 
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