Hard drive problems

rohit123

Honorable
Jan 29, 2014
2
0
10,510
So i have a dell xps 15 l502x 6 gb , the problem is, when ever i try switching my laptop on, it makes a strange sound ( like tak tak) and then the boot menu opens up, i try booting and says no file name found, later i go on with the pre boot diagnostic test, which takes on about thirty minutes.. and then switch the laptop off, and try switch it on, it gets switched on fine,

this happens every single time i try switching it on.

and my laptop gets stuck every 2 hours or so, again because of this strange sound.
 
Solution
Hello rohit123,
With that sound that you are hearing it is most likely that the harddrive is about to fail. So I would do as das_stig said that I would backup your data ASAP & contact support if still under warranty to get a replacement drive.
Please let us know if you have any other questions.

dellsam_l

Honorable
Sep 7, 2012
3
0
10,520
Hello rohit123,
With that sound that you are hearing it is most likely that the harddrive is about to fail. So I would do as das_stig said that I would backup your data ASAP & contact support if still under warranty to get a replacement drive.
Please let us know if you have any other questions.
 
Solution