So what I'm being told happened was my Sister left her Windows 8 laptop with her 4 year old, came back and she's entirely locked out of her computer.
When I start the computer normally, the only available log-in is an Administrator account, from what I understand is a built-in Admin. account, and when I go to log-in with it, it tells me "Your account has been disabled. Please see your system administrator."
Now, I've tried going into Safe Mode and it allows me in, but when I go to Control Panel > Admin. Tools > Computer Management, there is no Local Users and Groups section.
Since that did me no good, I figured I'd try to do a System Restore, but when I click on Recovery it tells me "No restore points have been created on your computer's system drive. To create a restore point open 'system protection'". I click on system protection, but it tells me "System Protection is available only in online operating system".
I'm just completely stuck. Can anyone figure this out?