Is my power supply going bad? Please, need help and fast.

stevencfitness · Jan 30, 2014

Hey there everyone.

I have a practically NEW system at this point.
December 28th, new motherboard, ram, CPU
This week, new WD HDD

The ONLY thing now that is not "new" is the power supply which I admit I bought "new" second hand, and this is what I am asking about.

Today during a render in adobe premiere pro the system locked up and windows 7 would not restart.

I have a copy of windows 8 that I tried, and after installing that things seemed okay.
except.

1. mystery restart for NO REASON after the first boot.
2. My USB powered HDD starts not working, i can hear the platters clicking (like only one USB was plugged in and not enough power)|
3. Every time I would try and render in premiere pro the system would reboot, and I am getting errors that read WHEA_UNCORRECTABLE_ERROR
Then some strange NTFS error... but the system ALWAYS reboots okay into windows 8
4. Prime95 lasts all of 30 seconds before death.

now, asus AI suite was giving me errors for SOMETHING that i could not see.. it would give an error form briefly and then dissapear.

I assumed this was some of the false errors asus AI suite has a tendency to give.

Now I wonder if this is a power supply thing. does it sound like this to you?
Please do chime in.

minerva330 · Jan 30, 2014

Clearly sounds like a PSU issue, if you wanted to you could run the OCCT PSU test or I think speed fan is another one. You could also manually test the voltages with a power tester.

Is there anyway you can grab a spare PSU to test?

stevencfitness · Jan 30, 2014

minerva330 :

No, unfortunately really not. My old PSU was barely capable to run the Geforce 650 and a core2duo so it surely wont do much for this:

AMD FX 8350
Geforce GTX 650 Ti
8 gb DDR3 1600mhz ram.

i will just have to get to frys tomorrow. PSU is returnable so worst case scenario i could bring it back. I cannot believe this is happening to me NOW when I have jobs that are dependent on this PC to do with video.

stevencfitness · Jan 30, 2014

minerva330 :

last dumb question, but I would hate to think that if I installed a new 1tb drive and that is drawing extra power that could be it. I took an old drive OUT and put the new drive IN.

I will try and unplug my old slow sata and see if that helps with the reboots.
like i said, the AI suite giving me a headache, I installed HWmonitor but saw NOTHING strange.

however i just thought of this...

When I first stress tested with prime95, i got dead cpu cores... I then upped the voltage in ai suite by whatever the smallest steps were, after three steps it was fine and steady.

that make this sound more power related?

Yingda Wang · Jan 30, 2014

Advise. the one thing u only buy new and branded is the psu.

tiny voices · Jan 30, 2014

What is the PSU you have now? The PSU is the most IMPORTANT part of a PC. By a mile. If it were to fail completely it could easily ruin every single component in your computer. Replace it ASAP with a unit from Antec, XFX, Corsair (notCX), Seasonic.

minerva330 · Jan 30, 2014

It still sounds like the PSU, I am not sure what brand you got but not all are created equal. Some may claim a rating of say 550 but have never been properly rated.

seasonic, corsair and antec are the holy-trinity, the ones with the highest rep

tiny voices · Jan 30, 2014

minerva330 :

Also XFX, they are MUCH better than some Corsair units. The CX line specifically is average at best. XFX units are actually re-branded Seasonic PSUs.

stevencfitness · Jan 30, 2014

tiny voices :

currently it is a seasonic. When I saw "new" used it was obviously never installed, all of the original leads were still shrink wrapped etc but then again that means nothing. for all I know it was thrown around, submerged partially, etc.

seasonic 80 plus, SS-500HM

yes. i am dumb.

tiny voices · Jan 30, 2014

That is actually a VERY high quality and well regarded PSU.

stevencfitness · Jan 30, 2014

looking back perhaps there was some different sounding noises coming from the computer the past few days. super faint and impossible to hear unless i was really close and what have you.

regardless, i have about 350 watt worth of stuff in there, but the PSU could be damaged. i will replace it tomorrow.

tiny voices · Jan 30, 2014

500w is more than enough for that computer.

What is the CPU temps just for laughs?

stevencfitness · Jan 30, 2014

tiny voices :

hence why finding it for $10 made me freak out.
I looked it up on newegg and it got great reviews, but was obviously not available.
i have no idea what happened to it before it ended up there.

should i attempt to run ai suite and let it auto regulate the power? would that even MATTER?

tiny voices · Jan 30, 2014

If you bought that PSU for $10 it definitely has problems. It was $125 new. It is also old so it should be replaced anyway.

minerva330 · Jan 30, 2014

$10 did you buy out of the back of van

stevencfitness · Jan 30, 2014

tiny voices :

max at 100% usage under prime95 or handbrake = 67C
idle = 10C
average = 15-28c

stevencfitness · Jan 30, 2014

minerva330 :

no, there are some amazing goodwill stores in las vegas. especially after the economy melted down.

tiny voices · Jan 30, 2014

Your CPU is overheating. The MAX CPU temps for that CPU is 61.1C and the max socket temp is 70c. At 67c that CPU will begin to throttle.

stevencfitness · Jan 30, 2014

tiny voices :

wait. i marked that as best answer, dunno if i should have.
ive been using it that way for a MONTH! wtf can i actually do about this. i am using a massive cooler, an ETS-T40

also that is the coretemp temperature. so i understand the tjmax is different than the rated temps? i guess i was way wrong

tiny voices · Jan 30, 2014

If you are at stock clocks and have an aftermarket cooler, something is wrong. Did you CORRECTLY apply thermal paste?

Yes, tjMAX is the MAX temp it should never get to. What does it actually get to?

stevencfitness · Jan 30, 2014

tiny voices :

yes. correctly.
and also, this never happened under windows 7.
my windows 7 problems manifested after i removed a HDD i had a lot of stuff installed to. the HDD started to fail so i replaced the drive.

at that point, I got a lockup in 7 and decided to try 8.1 finally.
now all of this.

i am close to going back to windows 7 as I never ever had a random reboot on windows 7.
see, i run a video render every single day. never a problem.

i will get new thermal paste tomorrow, clean it and see if that helps.

stevencfitness · Jan 30, 2014

MORE CRAZY NUTTINESS

i took the fan off the heatsink. i had it installed in technically the wrong place, because ot was interfering with ram. i was told to turn it around and i finally did that.

so i am running prime95 and it didnt die immediately like it did before at least. will try and render in premiere now.

tiny voices · Jan 30, 2014

Yeah, your CPU was overheating. What heatsink are you using?

stevencfitness · Jan 30, 2014

HOLY MAN. WOW. CANNOT BELIEVE THIS.
these are the temps during a render in adobe premiere pro
the render is going FASTER and less cpu usage.

I WAS SUFFOCATING MY CPU.

i am using this
http://www.newegg.com/Product/Product.aspx?Item=N82E16835214023

i am really not an unintelligent person. i really research everything but i screwed up this big time.

thank you so so so so much for taking your time and troubleshooting this with me.
i have been online since like 1996 and you seldom get so much good help from people man. honestly.

tiny voices · Jan 30, 2014

I am always glad to help! From the start I didn't think this was a PSU issue.

Is my power supply going bad? Please, need help and fast.

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