Hello, I built my first gaming computer recently and my video card, a MSI GTX 770 didn't work, but my computer worked when it was out, so I thought it was DOA and sent it back, and then waited a month or so for Newegg's customer service to mess up my replacement and make it a return, and then make me wait forever to order a new one as they messed up my refund as well.
I finally got my new card, it's Asus now, still 770, but again, it doesn't work. This one has two lights that go red when not plugged in and green when it's plugged in. When I install it, it's light's are all green, it's fans are all spinning, and the rest of the computer is booting up as normal. BUT no video output. I tried putting my HDMI cable into both the vcard's HDMI port and the MB's HDMI port, neither worked.
I really don't know what to do, I tried disabling the intergrated graphics, tried putting the card in different PCI-E ports, tried reseting the CMOS, I don't know what to do anymore. I've googled this problem for an entire day and got no answers that worked. At this point, I think it might be my motherboard, if so, I can't return it cause the damn company took forever to replace all my other stuff.
Yes I have the 8 and 6 pin connectors, connected. Yes I checked that it was in the slot properly. No I don't have another computer to test the card on. Yes I have tried it on both the top and bottom PCI-E slots, the middle one doesn't fit for some reason tho.
My specs:
MSI Z77a-G45 military class III Motherboard
Intel Core i7-3770 CPU 3.40ghz 8.00 MB
Corsair Vengeance 2x4GB(8GB) DDR3 RAM
Asus GTX 770 2GB
750WATT ATX PSU
Windows 7 64x
Really stuck and don't know what to do anymore, I really hope someone out there can help me find a solution to this problem, thank you in advance.
I finally got my new card, it's Asus now, still 770, but again, it doesn't work. This one has two lights that go red when not plugged in and green when it's plugged in. When I install it, it's light's are all green, it's fans are all spinning, and the rest of the computer is booting up as normal. BUT no video output. I tried putting my HDMI cable into both the vcard's HDMI port and the MB's HDMI port, neither worked.
I really don't know what to do, I tried disabling the intergrated graphics, tried putting the card in different PCI-E ports, tried reseting the CMOS, I don't know what to do anymore. I've googled this problem for an entire day and got no answers that worked. At this point, I think it might be my motherboard, if so, I can't return it cause the damn company took forever to replace all my other stuff.
Yes I have the 8 and 6 pin connectors, connected. Yes I checked that it was in the slot properly. No I don't have another computer to test the card on. Yes I have tried it on both the top and bottom PCI-E slots, the middle one doesn't fit for some reason tho.
My specs:
MSI Z77a-G45 military class III Motherboard
Intel Core i7-3770 CPU 3.40ghz 8.00 MB
Corsair Vengeance 2x4GB(8GB) DDR3 RAM
Asus GTX 770 2GB
750WATT ATX PSU
Windows 7 64x
Really stuck and don't know what to do anymore, I really hope someone out there can help me find a solution to this problem, thank you in advance.
Facebook
Twitter
Instagram