- Oct 20, 2013
- 129
- 5
- 10,680
I recently shipped a supercomputer I built to my partner and FedEx really sent it on a rough journey. Despite everything being secure when it arrived one of the heatsink fans was thrown about (not a big deal) but the graphics card was hit so hard that it was on an angle/lean when it arrived and the PCI Lane 1 slot it was in was slightly bent. Needless to say this is very frustrating as it took a long time to build it and the board was a brand spanking new Rampage IV Black Edition.
Everything works fine except for the fact that my monitor cannot detect a video signal despite moving the GPU into all 3 other slots on the board. The electronic contacts that slide into the slot are fine upon visual inspection and I am worried my motherboard may have been irreparably damaged.
What is the best way to go about resolving this in a timely manner? If the first PCI lane is damaged does that destroy the information path for all the other lanes?
Lessons Learned:
1. Send GPU separately if possible.
2. Place rig flat on its back with motherboard down and place stickers that say This Side Up instead of in its normal upright position.
Here are some photos:
https://www.dropbox.com/sh/p3jnr0ok0gb9cgg/C1iA2n_0p1
Everything works fine except for the fact that my monitor cannot detect a video signal despite moving the GPU into all 3 other slots on the board. The electronic contacts that slide into the slot are fine upon visual inspection and I am worried my motherboard may have been irreparably damaged.
What is the best way to go about resolving this in a timely manner? If the first PCI lane is damaged does that destroy the information path for all the other lanes?
Lessons Learned:
1. Send GPU separately if possible.
2. Place rig flat on its back with motherboard down and place stickers that say This Side Up instead of in its normal upright position.
Here are some photos:
https://www.dropbox.com/sh/p3jnr0ok0gb9cgg/C1iA2n_0p1
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