Blue Screen of death, but only in a certain place

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R

rho

Honorable
Jan 30, 2014
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0
10,510
I got a new laptop about 4/5 months ago, it runs Windows 8. Since then, it regularly blue screens, always with 'Bad Pool Header' as the error.

The part where it gets weird is that it happens only in one place. It always happens at a certain house, never at other houses or places that I use my laptop. It happens whether plugged into the mains or running off battery. It didn't happen on my old laptop, and doesn't happen on other laptops at the house.

Does anyone have any ideas what could cause this, or how I could solve it?
 
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johnbl

Polypheme
Nov 4, 2012
10,072
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bugcheck for bad pool header indicated that software driver that is talking to a piece of hardware in you machine is writing data on to memory that was not allocated to it. This causes another drivers data to be corrupted and that driver issues a bugcheck to stop the process.


generally, make sure you have windows updates installing updates to your system and you reboot your system to make sure all the updates are installed.
Then you will want to connect to the website for your laptop vendor and download and install updated drivers for your machine. After you do that and reboot, you want to retest to see if you still get the same problem.
if you do you want to google on how to setup the system to save a crash dump, when the crash occurs you can upload the memory.dmp file to a cloud server account like google docs or skydrive and someone can take a quick look at the file with a debugger. or you can use whocrashed.exe to look at the cause of the failure and look for updates to the failing driver.



 
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