Restored my PC, after that i'll get blue screen and in the detail description it says "Hard Disk cannot be found,

Muddi · Jan 30, 2014

Hallo everyone.
I just restored my computer to the first moment. Afterwards it restarted, but just before the destop screen i got blue screen and when the computer restates i get 2 options: Start Normally, and Start a recovery mode. But i've tried all options in the System recovery options.
I've tried to f8 SAFE MODE and -Last Known Good Configuration but i'll get the same screen at the same time.
When i tried to set up repair, and it told me " Root cause found, A hard disk could not be found. If a hard disk is installed, it's not responding.
Im not a computer expert, but what could i do?
Thanks in advance

Charlie Pawlak · Jan 30, 2014

this means that it possibly failed to restore one of the startup files. This is very common when you just do system restore and not a real full backup.

Muddi · Jan 30, 2014

Hey Charlie
So what can i do to fix it?

Charlie Pawlak · Jan 30, 2014

this may sound unfortunate to you, but you gotta reinstall windows. Did you build this PC or bought it?

Charlie Pawlak · Jan 30, 2014

lol somewhere in the time space continum the startup file was damaged or corrupted

Muddi · Jan 30, 2014

I brought the computer for a few years ago, but i can't find the disc to reinstall the window

Charlie Pawlak · Jan 30, 2014

What brand is the PC? some brands have recovery software bundled with them

Muddi · Jan 30, 2014

It's a Dell XPS destop

Charlie Pawlak · Jan 30, 2014

The stuff here is pretty long, so you might want to copy and paste into notepad and then print.

1 Turn on the computer.

2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.

3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

4 Specify the language settings that you want, and then click Next.

5 Log in as a user who has administrative credentials, and then click OK.

6 Click Dell Factory Image Restore.

7 In the Dell Factory Image Restore window, click Next.

8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.

9 Click Next.
The computer is restored to the default factory configuration.

10 When the restore operation is completed, click Finish to restart the computer.
The software is now installed as it was when the computer was first received.

Charlie Pawlak · Jan 30, 2014

WARNING!!!!!!!!!!

You must backup your important files!!

Muddi · Jan 30, 2014

Do you mean private files? or is there anything really important that i need to save?

Charlie Pawlak · Jan 30, 2014

Documents, Photos, Music, etc. unless you dont really have important private files

Muddi · Jan 30, 2014

Yeah fine,
What do you mean with "Log in as a user who has administrative credentials, and then click OK."? I can't find it

Charlie Pawlak · Jan 30, 2014

it wont appear if your the only user of the PC.

Muddi · Jan 30, 2014

I have to options now
1) Use recovery tools that can help fix problems starting windows. Select an operating system to repair.
If your operating system isn't listed, click load drivers and then install drivers for your hard disk.

2)Restore your computer using a system image that you created earlier

And i don't have any operating system listed…. :/

Charlie Pawlak · Jan 30, 2014

Man, your PC is really screwed! I guess the dell program isnt really any help if it cannot restore the OS.... It needs a hard reinstall

Muddi · Jan 30, 2014

So do i need to buy anything? Or what. Im really lost right now…. it worked perfectly ( Just slow) until i restored it… i regret it now.

Charlie Pawlak · Jan 30, 2014

http://www.newegg.com/Product/Product.aspx?Item=N82E16832416806

Muddi · Jan 30, 2014

Will this do the work, and make it work again?

Charlie Pawlak · Jan 30, 2014

It should, but hard reinstalls require you to reinstall drivers for your system

Muddi · Jan 30, 2014

and how do i do that?

Charlie Pawlak · Jan 30, 2014

... What is the exact model of the computer? It should say somewhere on a sticker at the back or bottom of the tower

Muddi · Jan 30, 2014

I can't find it right now, my father made it for me so it don't have a number, all i know its a XPS dell computer

So i gotta buy a new windows 7, for 100 dollars. Im just afraid of it won't work.
It's not possible to use a other windows 7 DVD, for a other computer?

Charlie Pawlak · Jan 30, 2014

Im sorry but I have done all I could. no, if you already used the product key, you cannot re use the DVD

Restored my PC, after that i'll get blue screen and in the detail description it says "Hard Disk cannot be found,

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