Power Supply failed now Mobo seems damaged

Toggle sidebar Toggle sidebar
G

gugahoi

Honorable
May 23, 2013
6
0
10,510
Hey guys,
Yesterday I tried to turn my computer on with no luck and after testing the power supply on another older PC I got to the conclusion it was the problem so this morning I went out and got me a new one and the computer seemed to turn on. However after spending 4 or 5 hours trying to figure out how to get everything working again it seems some Mobo components are not working. These components are:
- all 6 USB ports in the back
- all audio ports in the back
- all 3 usb 3.0 headers in the board
- audio port header connected to front pannel

What seems to be working:
- ethernet port in Mobo
- VGA port for integrated graphics
- PCI slot with gtx660
- SATA ports (all 4 that are on)
- RAM slots
- CPU and it's fan
- 2 usb ports in the front panel

Strangely I have also been unable to get a powered USB hub to work with the working usb ports.

Not tested: Firewire port, HDMI/DVI/DP in Mobo.

Hardware:

Mobo: Gigabyte z77x ud5h LGA1155
CPU: i7 3770
gfx: Gigabyte gtx660 2gb
HHD: 2 Samsung 840 SSD's and 2 Seagate HDDs
OS: dual boot Windows 7 and hackintosh OSX Mavericks (in separate drives)
PSU: Thermaltalke Smart 750W 80plus Bronze
(Old PSU was a Thermaltalke 700W Litepower)

My system was running perfectly beforehand so I have been getting extremely frustrated that the mobo seems to be failing. Any tips or advice for me to try and fix the issues? Is it possible the mobo got damanged when the PSU died/failed? Would it be possible that I got a "faulty new" psu?

Thanks in advance for any help
 
Solution
EasyLover
Sort by date Sort by votes
EasyLover

EasyLover

Splendid
Dec 30, 2013
6,551
0
24,960
Dear pl try to reset the BIOS of your mobo at first instance and then check in BIOS if all above ports are enabled and then check again for full functionality. In case there is some problem with PSU, the most expected thing is that system reboots itself. You've mentioned that "you tried to turn computer on with no luck" What exactly happened?

Disconnect all of your devices excluding RAM and CPU and then after resetting BIOS check if ports are enabled.
 
Upvote 0 Downvote
G

gugahoi

Honorable
May 23, 2013
6
0
10,510


What happened was when I plugged it in mains (after turning it off), nothing happened so I checked inside to see if the motherboard was getting power which it wasnt. So I started troubleshooting. The reason why I said it took 4-5 hours to get everything back is because I was stuck in the "Your BIOS has been reset" screen and couldnt get any keyboard to work until I found a working header for the front usb ports. I will double check if they are enabled in the bios (would you happen to know where exactly?).

This mobo is definitely still under warranty, do you think I'd be able to get a replacement? I'm in Australia if that is relevant.
 
Upvote 0 Downvote
EasyLover

EasyLover

Splendid
Dec 30, 2013
6,551
0
24,960


Dear,

Seems like mobo has suffered a damage. Without any delay pl contact their customer support service and check with them the possibility of RMA.
 
Upvote 0 Downvote
Solution
G

gugahoi

Honorable
May 23, 2013
6
0
10,510


Thanks for the help, mobo has been sent back under warranty.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom