Unable to access BIOS with USB keyboard

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BoxerBlake

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Nov 13, 2013
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Hi folks,

A friend of mine recently gave me a computer to use to try out a few programs I've been wanting to get experience with.

Unfortunately, I don't have all of the specs for it, though it is a Gigabyte motherboard with about 16gB of memory and a striping RAID setup. He notified me that he had to disable most of the USB controllers for his setup as he has Server 2012 on it.

There are 2 active USB ports next to the main Ethernet port that only seem to work in Windows. I've tried to reset the BIOS (in hopes that would help) by pulling the battery, and though it did reset, I still cannot access BIOS to set boot orders, enable etc with a USB keyboard. I didn't think I'd need to go as far as finding a PS/2, and wanted to know if I'm missing something?

The keyboard Num lock only comes on after POST when 2012 is loading. I've tried both ports.

He is on business out of country and I'm unable to get in touch with him for at least a month, which is why I'm here.

Thank you for any help you can provide,

Blake
 
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rhapdog

rhapdog

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Jan 14, 2014
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Many BIOS systems will allow you to disable USB either full or partial. A partial disable means only keyboard/mouse will be detected during post, and nothing else available until OS loading. Full disable means nothing available until OS loading. You can individually disable each USB port except the ones you wish to use.

Sounds like those two are the only ones not individually disabled, and the USB has been fully disabled during boot-up.

This is a common setup for people who want the fastest possible boot time. In many cases where a BIOS will allow you to do this, there is a button or jumper on the motherboard that will allow you to enter BIOS directly without having to press a button on the keyboard.

My suggestion is this. Get the motherboard model off of the motherboard itself, then do a google search to see if it has such a back door that is comparable to the ASUS DirectKey.

 
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BoxerBlake

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Nov 13, 2013
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rhapdog, thank you for the help. I had checked, and didn't actually find a jumper on the motherboard. The button is for higher end, of what I've seen, and this board doesn't have it. The jumper was my first choice before the battery.
 
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rhapdog

rhapdog

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Jan 14, 2014
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See if you can find the manual for the motherboard in pdf format on the web and download it. Perhaps there will be the info there you need. It could also be an old system that didn't think USB needed to be enabled during boot, back in the day when PS/2 was the norm. Can't know without knowing the motherboard model number.
 
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