One of my GTX 570s idles at ~65 celcius, reaches 103 and crashes when playing Civ 5

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dstars5

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Aug 19, 2013
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Hey guys,

Hopefully you can help me here. For about two weeks now, my computer has crashed occasionally (I notice it most when playing Civilization 5, though I haven't been playing any other games lately. I would assume a more taxing game would have the same effect), leaving the left most of my screens black, the other two frozen, the sound stuttering on whatever the last sound was, and no way to fix it except for the power button on the tower.

Today, I figured out that just before it crashes, one of my two GTX 570s gets up as high as 103 degrees Celsius. My other card, and the rest of my computer, stay cool, though. Right now, all I have open is Chrome and Skype, and that card is at 60 Celcius.

My computer was pretty dusty, so I cleaned it out, but that has had no noticeable effect. The best guess I have, is that it is getting so hot because it is next to the psu. BUT, it has been set up like this since I got the computer, and I only started noticing the crashes about 2 weeks ago.

I've also tried turning the fan speeds up to 100%, but I did not see any improvement.

Any ideas what could be causing this?
 
Solution
simmons33
Civilization had (Im not sure if it still does) a problem with overheating GPUs. It took my first 550ti with it. It was a Reference 550TI that didnt have any special cooling.The Devs usually told people to enabled V-Sync or some form of Frame Limiter to counter the problem. With the age of the 500 Series, It could be your cards going south though.

You might and want to try and run something Like Valley Benchmark to make sure its not the game and your actual card.
http://unigine.com/products/valley/

If it is the card, Apart from taking it apart to replace the paste, you could and try to rearrange your fans to allow for more airflow across the card.

And if your scared about taking it apart, take a look at this video -...
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Rahbot

Rahbot

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Dec 12, 2008
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it might be a bad bin.... I had the same problem for over a year... I RMA'ed the card just 1 month after getting it and EVGA told me nothing was wrong with it... So I used Precision X (4.0.0) and under clocked it for over a year... Just two weeks ago I re-pasted it with new thermal paste... Arctic Sliver 5.... It dropped my temps from 60-65c to down to 30c.... I can now run it @ Stock no problem and at 75%+ fan speed also @ 100%+ it stays at about 49-65c depending on the game and fan speed at stock...... if you can RMA it do it.... If not just clean it up... take it apart and re-paste it with better thermal paste..
 
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dstars5

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Aug 19, 2013
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10,510


Sorry, repaste?
 
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jshoop

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Jun 25, 2013
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repasting as in reapplying the thermal compound on the card's processor itself. it may seem daunting, but it is really not as hard as it sounds. you'll need some thermal paste (artic silver is really good). look up how to take apart your card (also sounds daunting but you really just remove some screws and gently pull the shroud off). clean off the old paste with rubbing alchohol and then reapply the paste. theres many different methods on what to do, so you can look up some videos on youtube on applying thermal paste and choose which one you like best
 
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jshoop

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Jun 25, 2013
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you can get an expert if you want, if you dont feel like you can do it right then its best to have an expert do it. i was in your position a few weeks ago. what i did was read and watch alot of videos about applying thermal paste. its really simple, so theres not much you would mess up if anything. If you apply it wrong (which is pretty hard to do) you can overheat some more, but otherwise not much damage can be done. do you know exactly what brand or model the card is other than gtx 570? also are you running both in an sli setup?
 
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jshoop

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Jun 25, 2013
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yes, thank you. also, in sli or crossfire the top card usually gets hotter. try opening the side of your case and blow a fan directly towards your gpus and see if the temps for the top card go down. if you dont have a fan try waving a newspaper at it, just get some air moving directly towards the cards. if the temps go down, the problem is airflow, not the thermal paste. if the temps stay the same, then the thermal paste is most likely the problem
 
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simmons33

simmons33

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Nov 7, 2012
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Civilization had (Im not sure if it still does) a problem with overheating GPUs. It took my first 550ti with it. It was a Reference 550TI that didnt have any special cooling.The Devs usually told people to enabled V-Sync or some form of Frame Limiter to counter the problem. With the age of the 500 Series, It could be your cards going south though.

You might and want to try and run something Like Valley Benchmark to make sure its not the game and your actual card.
http://unigine.com/products/valley/

If it is the card, Apart from taking it apart to replace the paste, you could and try to rearrange your fans to allow for more airflow across the card.

And if your scared about taking it apart, take a look at this video -
https://www.youtube.com/watch?v=26y_6bnXNkc

 
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