- Aug 19, 2012
- 18
- 0
- 10,510
Basic Information:
Internet Provider: TDS Telecom
Router: Actiontec GT724WG
Problem: I just bought internet with TDS Telecom, and the DSL connection is constantly dropping all day long. I've had it for only 8 days now, and it's been like this since day 1. I will be calling my provider on Monday to schedule for a technician to come take a look at the router, the box outside, etc... but I'm very suspicious of it being a provider-side issue. I'm very tempted to hold to that belief since the router I'm using is the one that they gave me and has it's fair share of bad reviews. And it also may be I'm just at the very end of the line(which may have a terrible d.s.l.a.m. on top of it). I live in Jasper, Ga. It's a small town, but I'm not even in the town to be frank, I live about 8 miles away from the highway up in the mountains. I'm enrolled in online college courses and this connectivity problem is making it a real pain to keep up with my studies and assignments.
Symptoms: DSL connection is not working. Drops erratically. The speed of the connection is erratic as well. Not always, but it's on and off. One minute I'll be watching a video with no problems, next minute I'm lucky if I can load Google. Sometimes it will drop every few minutes, sometimes every other hour. It's been doing it on a daily basis. To try and remedy it I reboot from the router webpage, and/or power cycle the router. It reestablishes connection soon after but there's no telling how long it will last. Nothing seems to work. If I neglect to do a reboot or power cycle, it will more often than not just sit there for hours on end and not be connected at all, with the dsl light just flashing the whole time, and the internet light being off. I have changed the ethernet cable, as well as the phone jack cable. Both were new already, but I replaced them again. It didn't fix the issue. Guys, I'm really stumped on this problem, and I'm starting to get behind on my work now because of it. If someone can help me figure out what the problem might be, I would really appreciate it.
I have uploaded an album of images showing all of my router settings, along with the system log on the router when it's exhibiting these problems.
http://imgur.com/a/2vs1W#0 - Router Settings
http://www.sendspace.com/file/79xrzz - System Log
http://www.speedtest.net/my-result/3276598028 - Speed Test (Purchased download 15mb/s)
Let me know if you need more information
Edit - Uploaded Imgur album of router settings
Internet Provider: TDS Telecom
Router: Actiontec GT724WG
Problem: I just bought internet with TDS Telecom, and the DSL connection is constantly dropping all day long. I've had it for only 8 days now, and it's been like this since day 1. I will be calling my provider on Monday to schedule for a technician to come take a look at the router, the box outside, etc... but I'm very suspicious of it being a provider-side issue. I'm very tempted to hold to that belief since the router I'm using is the one that they gave me and has it's fair share of bad reviews. And it also may be I'm just at the very end of the line(which may have a terrible d.s.l.a.m. on top of it). I live in Jasper, Ga. It's a small town, but I'm not even in the town to be frank, I live about 8 miles away from the highway up in the mountains. I'm enrolled in online college courses and this connectivity problem is making it a real pain to keep up with my studies and assignments.
Symptoms: DSL connection is not working. Drops erratically. The speed of the connection is erratic as well. Not always, but it's on and off. One minute I'll be watching a video with no problems, next minute I'm lucky if I can load Google. Sometimes it will drop every few minutes, sometimes every other hour. It's been doing it on a daily basis. To try and remedy it I reboot from the router webpage, and/or power cycle the router. It reestablishes connection soon after but there's no telling how long it will last. Nothing seems to work. If I neglect to do a reboot or power cycle, it will more often than not just sit there for hours on end and not be connected at all, with the dsl light just flashing the whole time, and the internet light being off. I have changed the ethernet cable, as well as the phone jack cable. Both were new already, but I replaced them again. It didn't fix the issue. Guys, I'm really stumped on this problem, and I'm starting to get behind on my work now because of it. If someone can help me figure out what the problem might be, I would really appreciate it.
I have uploaded an album of images showing all of my router settings, along with the system log on the router when it's exhibiting these problems.
http://imgur.com/a/2vs1W#0 - Router Settings
http://www.sendspace.com/file/79xrzz - System Log
http://www.speedtest.net/my-result/3276598028 - Speed Test (Purchased download 15mb/s)
Let me know if you need more information
Edit - Uploaded Imgur album of router settings
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