Screen goes black, loud fan noise

ZeroRequiem · Feb 2, 2014

Hello guys!
My r9 290 tri-x stopped working on friday, it simply gives a black screen after 15 minutes of playing. Screen goes black, and there is an insane loud fan noise as if they were spinning on 100%.

I thought this was a GPU problem so I've switched back to my old HD 6850 toxic.
After 30-35 minutes doing nothing on the desktop, the screen went black and there was this loud as hell fan noise too.

What could be the problem?

System specs:
ASRock Z87 extreme4 mobo
i7 4770k @3,5GHZ
Noctua NH-u14s CPU cooler (could this be loud fan?)
2*4GB G.Skill Ares RAM
240GB Samsung 840 EVO SSD
1 TB WD Blue HDD
2 TB WD Green HDD
650 Watt Corsair CS Series Modular 80+ Gold
Zalman Z9+ case

tiny voices · Feb 2, 2014

What are your CPU temps? CPU and GPU

ZeroRequiem · Feb 2, 2014

When the GPU was in
The r9 290's peak temp was 73 Celsius, I did not monitor the HD 6850 though.
For the i7 the maximum core temperature was 54 Celsius
They are normal temperatures I guess

tiny voices · Feb 2, 2014

Those temps are perfectly fine. That is not the issue.

Can you tell if the GPU is where the fan noise is coming from? Also, does the computer restart or just sit there when this happens?

ZeroRequiem · Feb 2, 2014

No it was definitely NOT the GPU fans. The computer does not restart the screen goes black and fans spin up like crazy.

tiny voices · Feb 2, 2014

Check your BIOS version and then update to the most recent version.

http://www.asrock.com/mb/Intel/Z87%20Extreme4/?cat=Download&os=BIOS

ZeroRequiem · Feb 2, 2014

Did It already, all this happened after this

tiny voices · Feb 2, 2014

ZeroRequiem :

Did any of this happen before? If so, roll back the BIOS.

ZeroRequiem · Feb 2, 2014

9 days ago i've built this PC installed everything, updated the drivers then it ran without problem till this friday. Then suddenly black screen with the r9 290. So I've switched back to my old HD 6850 and the same thing happened.

tiny voices · Feb 2, 2014

What BIOS is your motherboard running? boards DO NOT ship with the most recent BIOS. You may very well have gotten a board that has been sitting on a shelf for 8 months.

ALso, 'updating the drivers' IS NOT THE SAME as installing a WHOLE new BIOS.

ZeroRequiem · Feb 2, 2014

Yeah I've thought about this but the computer should have done all these black screen - fan noise combo a week ago or not?

tiny voices · Feb 2, 2014

Go into the BIOS and tell me what version it is running.

ZeroRequiem · Feb 2, 2014

UEFI verison: Z87 extreme4 2.30
Chipset version: 2.0

tiny voices · Feb 2, 2014

Your bios is OLD. Update it to 2.70

2.30 is the Oldest BIOS that that board can come with. Its like a year old.

ZeroRequiem · Feb 2, 2014

Will do sir. How do I upgrade the BIOS itself?
And still how was it possible for the machine to run a week without problems?

tiny voices · Feb 2, 2014

It is possible yes. Drivers are a funny thing and sometimes take VERY specific events to cause them to crash.

http://www.asrock.com/mb/Intel/Z87%20Extreme4/?cat=Download&os=BIOS go here and download the 2.70 link for install under windows. Then just follow the directions.

ZeroRequiem · Feb 2, 2014

Now that you say, on friday i've installed a new amd beta driver for the videocard, things started to go ugly after that.
Uninstalled it though, tried clean windows install then stable driver but the problem persisted.

tiny voices · Feb 2, 2014

Just install the new BIOS and we will go from there.

ZeroRequiem · Feb 2, 2014

Copy that Sir I'm on it!

tiny voices · Feb 2, 2014

Let me know how it goes!

ZeroRequiem · Feb 2, 2014

So 2.70 up and running, now I need to test it with a GPU, sadly I don't have time to test it now gotta get some sleep before work. I'll keep you updated tomorrow in 20 hours. Thanks for your help so far!

tiny voices · Feb 2, 2014

Always glad to be able to help! Hope it works!

ZeroRequiem · Feb 3, 2014

Update: Finally I had the chance to test the system with updated BIOS, bad luck though.

I've inserted the 6850, went to BIOS, theres a pretty good Storage browser, it shows the MoBo and which slots are used and which slots are free,
and it showed that my PCI-E slots were empty, but i've just inserted the 6850, I thought I might have messed it up (how can you mess up seating a card?)

So i've reseated the card, went to BIOS again, Storage browser, and the card shown up! I've closed the bios then, the PC restarted and as if a squadron of WW1 planes were flying over my head the loud fan noise came again, this time without black screen, because I had my integrated graphics still plugged in with a VGA cable.

I've tried to find out where the noise came from, it's hard though but I think it came from the bottom part of the PC, so either the GPU or the ?PSU? fan. I've restarted the system, same level of noise and I'm so scared something gonna happen to the PC I've shut it down again.

One more restart, went to the BIOS, Storage browser and the GPU is nowhere to be found. Since 2 of my GPUs cant go dead at the same day I kinda think its a faulty PSU.

tiny voices · Feb 3, 2014

This might sound dumb, but you have all the power cables plugged into the GPU right? The PCI-e cables and not like a 4+4 pin set actually meant for the motherboard right?

ZeroRequiem · Feb 3, 2014

Yes all of them plugged in correctly

Screen goes black, loud fan noise

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