A USB pen drive can't do factory recovery. If the built-in Factory Recovery doesn't work on your laptop, contact Dell and ask them if they can supply recovery discs.
Use your laptop's Factory Recovery discs. I you don't have those discs, try running the built-in Factory Recovery procedure.
If you post the make and model I may be able to tell you how to do that.
If I dont have disc factory recovery..what item I need to download n use usb.. my leptop - DELL INSPIRON 14 N4030. BIOS VERION - A05
Phillip Corcoran :
Use your laptop's Factory Recovery discs. I you don't have those discs, try running the built-in Factory Recovery procedure.
If you post the make and model I may be able to tell you how to do that.
A USB pen drive can't do factory recovery. If the built-in Factory Recovery doesn't work on your laptop, contact Dell and ask them if they can supply recovery discs.