Sign in with
Sign up | Sign in
Your question

BSOD In Planetside 2 - Error code: 124

Tags:
  • Blue Screen
  • Hardware
  • Windows 7
  • Intel i5
Last response: in Windows 7
Share
February 2, 2014 1:00:40 PM

Hello

Today I received a BSOD while playing Planetside 2. I have no idea what is causing this, but I think its related to a hardware or driver issue.

Here are my specs
CPU: i5 4670k @ 3.40GHz
Motherboard: Asus Z87-K
RAM: Corsair Vengeance 1600MHz 8Gb CL9
GPU: MSI HD 7950 3Gb Twin Frozr Boost
PSU: Corsair GS700
HDD: Seagate Barracuda 1TB 7200RMP
OS: Windows 7 Home Premium 64bit

Just as a side note, its custom build by myself and roughly 5 months old.
===========================================================
Some info about the dump logs etc:
On Sun 02/02/2014 17:27:41 GMT your computer crashed
crash dump file: C:\Windows\Minidump\020214-22152-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8009083028, 0xBE000000, 0x100110A)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Screenshot from BlueScreenView: http://i.imgur.com/WdDaKEa.png?1
I also took a screenshot of my temps: http://i.imgur.com/01OdOfC.png?1

I'm wondering if someone could tell me what caused this and a possible fix for it.
Thanks in advance.








More about : bsod planetside error code 124

a b $ Windows 7
February 3, 2014 1:55:02 PM

WHEA_UNCORRECTABLE_ERROR is a error generated by the CPU and handed to the OS to do its bluescreen.
the crash dump will have a structure that can be dumped using the !errrec command but most of the time it will be
the CPU cache memory controller telling the CPU that it got a cache memory error.

most common fix for this is to check your cpu voltages, or stop your overclocking of the CPU.
Often a BIOS update will also take care of the issue by resetting the voltages and defaults back to standard values.
(until you tweak them again)
-it can also be caused because of a underpowered or failing power supply, or too much power being pulled from the motherboard to the graphics processor from the PCI bus. (when people forget to connect the extra power leds to the graphics card)
m
0
l
!