Latency and networking problem.

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Ganjafari

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Jan 30, 2014
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I know it's latency that's causing me to lag. Is there a type of software or product that could reduce latency and allow for proper game play during Battlefield 4 or MMO games?
I also suffer from my modem, sometimes the D/U goes up and down. The modem would also restart itself and would establish it connection, but sometimes it doesn't connect to the internet.
my speeds are:
http://www.speedtest.net/my-result/3278984669
 
Solution
B
Although tracert does not send enough data to really be sure there does appear to be a issue between you and 72.130.40.1

This should not be that jittery. Now the good news is you are not actually losing any data.

This connection as well as the ones though hop 5 appear to all be in the same city.

It could I guess be your modem. If you are willing to eat the cost then you have fixed everything you possibly can. I still suspect it is either in the wire to your house or worse they have oversold the bandwidth to your neighborhood and you and your neighbors are exceeding the capacity. If it runs better in the middle of the night then it can be a capacity issue.
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Ganjafari

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Jan 30, 2014
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Machine name: ADMIN-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: SVE1511CFXS
BIOS: InsydeH2O Version 03.71.51R0170E5
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8162MB RAM
Page File: 2788MB used, 13534MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
got this from dxdiag
 
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bill001g

Titan
Aug 9, 2012
28,317
2,752
125,640
Its the price you pay for living in Hawaii :)

The latency seems to be about 100ms from the mainland to hawaii from just about any vendor. You go to a EU server and you get about 250-300. The only place hawaii seems to have a advantage is going to stuff in KL since the fiber path from the USA goes though hawaii. Still the fastest games servers for most games will be in the USA and you will get at least 100ms many on the east coast will be 140ms and there is little you can do.

 
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Ganjafari

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Jan 30, 2014
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The ping actually changes like crazy, 19ms to 79ms and whatever is in between them. I think I'll have to change the modem I'm using cause I've had it for 3 years and only now this problem comes up? You've also said the exact same thing as my brother who lives in the mainland, "that's what happens when you live in Hawaii, you're to far away from servers therefore your ping rises" :(
 
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bill001g

Titan
Aug 9, 2012
28,317
2,752
125,640
Run a traceroute to some location.

Then ping the first 2 hops in the trace with a continuous ping.

The first should be your router in your house. The second will likely be the ISP router at their nearest office. Make sure you do this on a ethernet cable. If you really only have a modem and your PC is getting the actual IP directly then the first hop will the ISP router.

If you see issues in the first hop this indicates a issue with your router. It is kinda rare to see issues here.
The second hop is where most problems occur. Most the time it is a circuit problem but it can be your modem or the cables in your house. The ISP can test the circuit and tell you. Of course you can just replace the modem so when they try to blame it you can say you already replaced it.

If it is in hops past the first 2 you are in the ISP network or maybe even another ISP network. If the ISP are not a bunch of dummies they might be able to troubleshoot this.....but I wouldn't get my hopes up.





 
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Ganjafari

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Jan 30, 2014
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Believe me i think they are dummies, I've explain the situation on live chat and all they did was reset and input some code but it didn't help, I'd rather find a way to fix this problem myself or from Networking professionals.
anyways here are the traces

Pinging [67.212.154.218] with 32 bytes ->
1 0ms 0ms 0ms 192.168.3.1
2 78ms 14ms 28ms 72.130.40.1
3 39ms 29ms 13ms 24.25.233.249
4 12ms 37ms 17ms 72.129.45.208
5 11ms 29ms 14ms 72.129.45.194
6 60ms 76ms 60ms 72.129.45.0
7 62ms 60ms 63ms 66.109.6.102
8 91ms 87ms 58ms 107.14.17.248
9 72ms 70ms 74ms 216.218.223.233
10 85ms 91ms 86ms 72.52.92.37
11 99ms 116ms 118ms 216.66.77.138
12 118ms 113ms 131ms 66.128.147.0
13 105ms 99ms 105ms 66.128.147.34
14 103ms 109ms 100ms 67.212.154.188
15 105ms 133ms 102ms 67.212.154.218
Traceroute complete: Destination is 15 hops away


 
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B

bill001g

Titan
Aug 9, 2012
28,317
2,752
125,640
Although tracert does not send enough data to really be sure there does appear to be a issue between you and 72.130.40.1

This should not be that jittery. Now the good news is you are not actually losing any data.

This connection as well as the ones though hop 5 appear to all be in the same city.

It could I guess be your modem. If you are willing to eat the cost then you have fixed everything you possibly can. I still suspect it is either in the wire to your house or worse they have oversold the bandwidth to your neighborhood and you and your neighbors are exceeding the capacity. If it runs better in the middle of the night then it can be a capacity issue.
 
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Solution
G

Ganjafari

Honorable
Jan 30, 2014
41
0
10,530


It may be the modem, but I agree it must be a faulty wire, it does run a lot better at night then the day, and twc is a shared network and basically everyone in the neighborhood is TWC users as well, this should explain everything

 
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